Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Brown

Pembroke,ON

Summary

Dynamic and dedicated professional with over 25 years of experience in high-volume retail environments. Proven expertise in cash handling and customer service excellence, consistently enhancing customer satisfaction. Recognized for reliability and teamwork, effectively managing inventory and optimizing operations to ensure seamless service delivery.

Overview

2022
2022
years of professional experience

Work History

Cashier

Dollarama

Executed cash management and point-of-sale system operations in high-volume retail environments with over 25+ years of experience.

  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer by conducting regular audits and reconciliations.
  • Assisted customers with product inquiries and provided exceptional service.
  • Stocked merchandise on shelves, ensuring optimal product placement and visibility.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Handled returns and exchanges following company policies to ensure customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Auto Parts Clerk

Canadian Tire
Pembroke, ON
09.2020 - 04.2021
  • Oversaw inventory management to guarantee prompt availability of parts.
  • Streamlined processing of customer orders and returns to enhance service quality.
  • Optimized stockroom layout to enhance accessibility and streamline parts retrieval.
  • Facilitated collaboration among team members to enhance inventory management efficiency.
  • Assisted customers with inquiries, providing expert knowledge on parts and accessories.

Assistant Supervisor

Walmart
Oakville, ON
2013 - 2017
  • Assisted in training new associates on store policies and customer service standards.
  • Coordinated inventory management processes to ensure stock availability and reduce discrepancies.
  • Supported daily operations by scheduling staff shifts and monitoring attendance records.
  • Executed merchandising strategies to elevate product visibility and drive sales growth.
  • Facilitated communication between departments to streamline workflow and resolve issues efficiently.
  • Assisted staff with stocking and managing the cleanliness of the store

Baker/cashier

Tim Hortons
Petawawa, ON
2018 - 2020

Executed preparation of baked goods, including muffins, donuts, breads, and cakes.

Inventory: Receive and store baked goods, and monitor for expired products

Cleaning: Clean and sanitize the production area, equipment, and back of house

Quality control: Ensure baked goods meet quality standards and showcase specifications

Customer service: Help customers with concerns or complaints

Teamwork: Collaborate with other team members to ensure efficient operations

Training: Learn about food safety, health and safety, cleaning, and guest service

Education

High School Diploma -

General Panet High School
Petawawa, ON

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Professionalism and courtesy

Languages

English
Full Professional

Timeline

Auto Parts Clerk

Canadian Tire
09.2020 - 04.2021

Cashier

Dollarama

Assistant Supervisor

Walmart
2013 - 2017

Baker/cashier

Tim Hortons
2018 - 2020

High School Diploma -

General Panet High School
Stephanie Brown