Stephanie Bray
Kelowna,BC
Summary
Experienced Office Administrator with a Bachelor's Degree in Business Administration, specializing in management. Demonstrated expertise in recruitment, administration, and managerial work, with a proven track record of success. Recognized for strong leadership skills, quick learning abilities, and effective workload prioritization to ensure timely task completion.
Overview
8
8
years of professional experience
Work History
Recruiter & Administrative Assistant
Platinum Recruiting Inc.
10.2021 - 03.2022
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Research and recruit applicants via job boards, Indeed, LinkedIn, and other social networks
- Screen applicants by reviewing resumes and performing virtual screenings
- Perform clerical duties such as processing background checks, handling database, scheduling interviews, and communicating with clients and candidates
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Coordinated schedules to arrange management interviews with applicants.
Spa Administrator
O Spa Health and Wellness Centre
11.2018 - 08.2019
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Recruit new hires, create onboarding packages and verify and perform all reference checks
- Perform payroll, benefits, and month-end sales commissions
- Manage all staff scheduling
- Oversee inventory and manage month-end inventory transfers
- Perform promotional activities via social media, e-mail, and telephone marketing
- Maintained database systems to track and analyze operational data.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Leader, Server
CRAFT Beer Market
03.2018 - 08.2018
- Assist in the opening of the restaurant during hiring fairs and the recruitment and selection of CRAFT employees
- Conduct interviews with potential candidates
- Awarded by management for strong leadership skills
Salon Coordinator
Boutique Esthetics Lounge
11.2017 - 06.2018
- Manage operational flow
- Handle customer service duties such as bookings, payments, and communication
- Handle inventory orders and month-end transfers
- Assist salon owner with social media marketing
- Managed salon's master calendar to organize customer appointments, employee schedules and special events.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
Front Line Manager | Bartender | Server
Moxie’s Grill and Bar
10.2013 - 12.2015
- Managed labour hours to meet projected sales
- Worked in Excel spreadsheet applications to submit sales and labour data to regional office
- Mentored new hires, providing guidance and resources to help them acclimate quickly to their roles.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
BBA - Management
Okanagan College
Kelowna12-2020
Skills
- Office management and coordination
- Team collaboration
- Administrative skills
- Training and onboarding
- Microsoft Office Suite, SharePoint, and Outlook
- Written & verbal communication
- Computer skills and data entry
- Customer service
Languages
English
Native or Bilingual
French
Limited Working
Accomplishments
Senior student participant in the ICBC national case competition
Queen's University Inter-Collegiate Business Competition
One of two students hand-picked to represent Okanagan College in the senior student's marketing case competition
Timeline
Recruiter & Administrative Assistant
Platinum Recruiting Inc.
10.2021 - 03.2022
Spa Administrator
O Spa Health and Wellness Centre
11.2018 - 08.2019
Leader, Server
CRAFT Beer Market
03.2018 - 08.2018
Salon Coordinator
Boutique Esthetics Lounge
11.2017 - 06.2018
Front Line Manager | Bartender | Server
Moxie’s Grill and Bar
10.2013 - 12.2015
BBA - Management
Okanagan College
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