Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
Timeline
Generic

STEPHANIE LERNO

Paris

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.Healthcare professional with proven track record in personal support roles. Known for delivering compassionate care and efficiently managing daily tasks. Strong focus on team collaboration and adaptability to meet changing needs, ensuring reliable support and consistent results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Construction Worker

Greatario
12.2023 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Operated power equipment to move materials and promote job efficiency.

Sales Assistant

Apex Cycles
03.2022 - 07.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Office Administrator

JD Signs
04.2021 - 08.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.

Assistant Project Manager (contract)

Pride Signs
01.2019 - 11.2019
  • Supported the Project Manager for a long-term contract with McDonald's restaurants, creating new menu boards to be implemented Canada-wide
  • Hosted project calls with the various parties
  • Ensured accurate data was captured and shared with estimators
  • First point of contact with customers for questions, installation schedules and planning activities
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.

PSW

Hydome Farms
05.2018 - 12.2018
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
  • Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.

PSW

Participation House
02.2017 - 05.2017
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.

PSW

Hydome Farms
01.2014 - 01.2017
  • Provided private care to clients in need, including a client who suffered with ALS
  • Assisted with personal hygiene needs, including toilet and shower activities
  • Provided bedside care
  • Prepared and administered medication
  • Ensured the clients were transported safely
  • Experienced with feeding tube and pumps

Labourer

Pintys Foods
03.2015 - 04.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Forklift Driver

Toyota Motor Manufacturing
01.2015 - 01.2016
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Handled multiple tasks simultaneously to maximize work efficiency.

Education

PSW - Healthcare

Mohawk College
Brantford, ON
01.2016

Skills

  • Collaborative partnerships
  • Computer skills
  • Self-defense tactics
  • Substance abuse awareness
  • Integrity and honesty
  • Conflict de-escalation
  • Relationship building and management
  • Patience and empathy
  • Community engagement
  • Planning and coordination
  • Physical fitness

Hobbies and Interests

  • Sports
  • Travelling
  • Beaches
  • Cooking

Languages

English
Full Professional

Certification

  • First Aid Certification
  • CPR
  • OACP Certification

Timeline

Construction Worker

Greatario
12.2023 - Current

Sales Assistant

Apex Cycles
03.2022 - 07.2022

Office Administrator

JD Signs
04.2021 - 08.2021

Assistant Project Manager (contract)

Pride Signs
01.2019 - 11.2019

PSW

Hydome Farms
05.2018 - 12.2018

PSW

Participation House
02.2017 - 05.2017

Labourer

Pintys Foods
03.2015 - 04.2016

Forklift Driver

Toyota Motor Manufacturing
01.2015 - 01.2016

PSW

Hydome Farms
01.2014 - 01.2017

PSW - Healthcare

Mohawk College

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STEPHANIE LERNO