Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Stephanie Barrios

Oakville,ON
Stephanie Barrios

Summary

Proven track record in enhancing customer experience and streamlining service operations, notably at BLK Swan-Oakville. Skilled in creative mixology and effective communication, I excel in fast-paced environments, demonstrating exceptional organizational ability and a service-oriented mindset. Achieved significant improvements in customer satisfaction and operational efficiency through teamwork and professionalism.

Overview

23
years of professional experience

Work History

BLK Swan-Oakville

Bartender and Server
05.2020 - Current

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Peel Children’s Aid Society

Child Protection Investigator
05.2001 - Current

Job overview

  • Enhanced family support networks through identifying resources and connecting families to relevant services.
  • Improved child safety outcomes by conducting thorough investigations and collaborating with multidisciplinary teams.
  • Conducted comprehensive assessments of child welfare cases, resulting in accurate evaluations and informed decisions.
  • Reduced risk factors for children and families by implementing targeted interventions and monitoring progress closely.

Kerr Street Pub and Grill

Bartender and Server
10.2018 - 03.2020

Job overview

Responsible for all bartending duties including drink creations for service and bar. Closing duties including counts, restocking, cleanliness of bar and service area. Management of Expo for take out service.

Oakville Convention Centre

Banquet Server
09.2018 - 11.2018

Job overview

  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Education

Ryerson University
Toronto, ON

Bachelor Of Social Work from Social Work

University Overview

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player
  • Customer service expertise
  • Organizational ability
  • Responsible Alcohol Service
  • Complex Problem-Solving
  • Cash Register Operation
  • Hospitality service
  • Suggestive Selling
  • New Hire Training
  • Beverage Preparation
  • Bar Equipment Familiarity
  • Staff Management
  • Health codes compliance
  • Changing beer kegs
  • Creative Mixology
  • Dining room management
  • Group reservations management
  • Collaboration
  • Issue Resolution
  • Professional Service Standard
  • Liquor Law Compliance
  • Stamina and Endurance
  • Staff Training
  • Bartending License
  • Drawer balancing

Languages

English
Full Professional

Timeline

Bartender and Server
BLK Swan-Oakville
05.2020 - Current
Bartender and Server
Kerr Street Pub and Grill
10.2018 - 03.2020
Banquet Server
Oakville Convention Centre
09.2018 - 11.2018
Child Protection Investigator
Peel Children’s Aid Society
05.2001 - Current
Ryerson University
Bachelor Of Social Work from Social Work
Stephanie Barrios