Proactive Customer Service Manager with expertise in customer feedback analysis and staff training. Committed to driving team performance, identifying improvement areas, and implementing solutions that enhance guest loyalty and satisfaction.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Customer Service Manager
Popeyes
Suisun
06.2022 - Current
Led customer service team to enhance guest satisfaction and loyalty.
Trained staff on effective communication and problem-solving techniques.
Monitored service performance to identify improvement areas and implement solutions.