Stephanie Arbulu Valle
Santa Clarita,CA
Summary
Dynamic Sales and Service Leader with a proven track record in driving results and enhancing client engagement. Committed to fostering collaboration and resilience within teams to exceed performance targets.
Overview
5
5
years of professional experience
Work History
Sales and Service Leader
Sephora
Burbank, CA
05.2023 - Current
- Led sales team to exceed monthly targets through strategic coaching and performance monitoring.
- Developed and implemented training programs to enhance product knowledge among staff members.
- Analyzed customer feedback to identify trends and improve service delivery strategies.
- Fostered a positive store environment by promoting teamwork and collaboration among employees.
- Supervised employees and assessed performances to determine training needs and define accurate plans to elevate client experience.
Sales and Service Coordinator
Sephora
Valencia, CA
10.2021 - 04.2023
- Coordinated sales initiatives to enhance customer engagement and drive product awareness.
- Assisted in training new team members on operational procedures and company standards.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Skills
- Helping Others Grow
- Client Focus
- Drives Results
- Collaborates
- Resilience
- Agility and Manages Ambiguity
Timeline
Sales and Service Leader
Sephora
05.2023 - Current
Sales and Service Coordinator
Sephora
10.2021 - 04.2023