Stephanie Alward
Chatham,ON
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Real Canadian Superstore
Chatham, ON
12.2012 - 04.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Diploma - Personal Support Work
St. Clair College
Chatham, ON04.2011
High School Diploma -
John McGregor Secondary School
Chatham, ON06.2006
Skills
- Team-building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Problem-Solving
- Good Telephone Etiquette
Timeline
Cashier
Real Canadian Superstore
12.2012 - 04.2018
Diploma - Personal Support Work
St. Clair College
High School Diploma -
John McGregor Secondary School