Stephani Chavez
Customer Service/Assistant
Fairfield,CA
Summary
- Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
- Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
5
5
years of professional experience
1
1
Language
Work History
Receiving Coordinator/Picker
Main Electric Supply
5 2023 - 12.2023
- In charge of warehouse inventory
- Keeping track of shipment schedules for incoming and outgoing shipments
- Inventory counts and checking items for damages or discrepancies
- Accept merchandise based on what was ordered and what was received
- Keeping track of discrepancies and follow up
- Process orders to be pick from warehouse
- Pick and pack outgoing orders
- Offload merchandise operating forklift.
Front Office Receptionist/Assistant
Ole Health
11.2016 - 03.2018
- Customer Service
- In charge of phone calls
- Calling insurance to prove coverage for patients
- Usage of microsoft office and clinic work program
- Checking in and out patients
- Updating patients demographics
- Make, change, cancel or reschedule appointments.
- Helped office staff prepare reports and presentations for internal or client-related use
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Collected room deposits, fees, and payments
- Organized, maintained and updated information in computer databases
Shipping and Receiving Coordinator
Peju Province Winery
10.2014 - 10.2016
- Process orders using FedEx and UPS
- Packed and received outgoing orders
- Shipments of wine and merchandise
- Inventory of wine and merchandise
- Create new part numbers for new merchandise and enter it in system
- Usage of AMS program and microsoft office
- Customer Service
- Processed returns and updated accounts
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Developed and implemented strategies to improve team productivity and efficiency
Accounting
Michael Wolf Vineyard Services Inc.
04.2014 - 08.2014
- In charge of payroll for field workers.
- Recorded expenses and maintained accounting records
Cashier/Customer Service
76 Gas Station
04.2013 - 03.2014
- In charge of cashier
- Keep store clean
- Inventory for store merchandise
- Received and check stocks delivered to store
- Customer Service.
Cashier/Cook
Big D Burgers
09.2012 - 04.2013
- In charge of cashier
- Take people's orders
- Prep food to be cook
- Cooking
- Clean up of store and dining room.
Education
General Education -
Napa Valley College
Napa, CA 01.2012 - 1 2017
High School Diploma - undefined
Napa High School
Napa, CA 01.2009 - 1 2012
Skills
Proactive Initiative
undefinedPersonal Information
Date of Birth: 06/04/94
References
- Besir Besir, Shipping and receiving manager, Peju Province Winery, (707) 501-0501
- Monica Ochoa, Front Office Supervisor, Ole Health, (707) 254-1770
- Kenny Shannon, Warehouse Manager, Main Electric Supply, (707) 614-5060
Timeline
Front Office Receptionist/Assistant
Ole Health
11.2016 - 03.2018
Shipping and Receiving Coordinator
Peju Province Winery
10.2014 - 10.2016
Accounting
Michael Wolf Vineyard Services Inc.
04.2014 - 08.2014
Cashier/Customer Service
76 Gas Station
04.2013 - 03.2014
Cashier/Cook
Big D Burgers
09.2012 - 04.2013
General Education -
Napa Valley College
01.2012 - 1 2017
High School Diploma - undefined
Napa High School
01.2009 - 1 2012
Receiving Coordinator/Picker
Main Electric Supply
5 2023 - 12.2023
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