Stephani Chavez
Customer Service/Assistant
Fairfield,CA
Summary
- Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
- Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
5
5
years of professional experience
1
1
Language
Work History
Receiving Coordinator/Picker
Main Electric Supply
5 2023 - 12.2023
- In charge of warehouse inventory
- Keeping track of shipment schedules for incoming and outgoing shipments
- Inventory counts and checking items for damages or discrepancies
- Accept merchandise based on what was ordered and what was received
- Keeping track of discrepancies and follow up
- Process orders to be pick from warehouse
- Pick and pack outgoing orders
- Offload merchandise operating forklift.
Front Office Receptionist/Assistant
Ole Health
11.2016 - 03.2018
- Customer Service
- In charge of phone calls
- Calling insurance to prove coverage for patients
- Usage of microsoft office and clinic work program
- Checking in and out patients
- Updating patients demographics
- Make, change, cancel or reschedule appointments.
- Helped office staff prepare reports and presentations for internal or client-related use
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Collected room deposits, fees, and payments
- Organized, maintained and updated information in computer databases
Shipping and Receiving Coordinator
Peju Province Winery
10.2014 - 10.2016
- Process orders using FedEx and UPS
- Packed and received outgoing orders
- Shipments of wine and merchandise
- Inventory of wine and merchandise
- Create new part numbers for new merchandise and enter it in system
- Usage of AMS program and microsoft office
- Customer Service
- Processed returns and updated accounts
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Developed and implemented strategies to improve team productivity and efficiency
Accounting
Michael Wolf Vineyard Services Inc.
04.2014 - 08.2014
- In charge of payroll for field workers.
- Recorded expenses and maintained accounting records
Cashier/Customer Service
76 Gas Station
04.2013 - 03.2014
- In charge of cashier
- Keep store clean
- Inventory for store merchandise
- Received and check stocks delivered to store
- Customer Service.
Cashier/Cook
Big D Burgers
09.2012 - 04.2013
- In charge of cashier
- Take people's orders
- Prep food to be cook
- Cooking
- Clean up of store and dining room.
Education
General Education -
Napa Valley College
Napa, CA 01.2012 - 1 2017
High School Diploma - undefined
Napa High School
Napa, CA 01.2009 - 1 2012
Skills
Proactive Initiative
Time management
Work Ethic
Attention to detail
Team work
Microsoft Office
Analytical Thinking
Oral and writing communication
Office Management
Adaptability and Flexibility
Organizational Skills
Teamwork and Collaboration
Proactive Initiative
Personal Information
Date of Birth: 06/04/94
References
- Besir Besir, Shipping and receiving manager, Peju Province Winery, (707) 501-0501
- Monica Ochoa, Front Office Supervisor, Ole Health, (707) 254-1770
- Kenny Shannon, Warehouse Manager, Main Electric Supply, (707) 614-5060
Timeline
Front Office Receptionist/Assistant
Ole Health
11.2016 - 03.2018
Shipping and Receiving Coordinator
Peju Province Winery
10.2014 - 10.2016
Accounting
Michael Wolf Vineyard Services Inc.
04.2014 - 08.2014
Cashier/Customer Service
76 Gas Station
04.2013 - 03.2014
Cashier/Cook
Big D Burgers
09.2012 - 04.2013
General Education -
Napa Valley College
01.2012 - 1 2017
High School Diploma - undefined
Napa High School
01.2009 - 1 2012
Receiving Coordinator/Picker
Main Electric Supply
5 2023 - 12.2023