Stephani Aleman
Whittier,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
La County Parks And Recreation
06.2024 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Customer Service Cashier
Lowe's
10.2023 - 08.2024
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
Front Line Team Member
Dunkin' Donuts
09.2021 - 11.2021
- Operated cash register efficiently, processing transactions accurately while maintaining strong attention to detail.
- Maintained a clean and organized workspace, ensuring a pleasant environment for both customers and coworkers.
- Accurately operated cash register to process customer payments.
Front Line Team Member
Chiptole
06.2021 - 08.2021
- Processed customer orders efficiently to ensure all tasks were being done in a timely manner.
- Improved customer satisfaction by providing timely and accurate information on products and services.
Fundraising Team Member
Nonprofit Corporation
10.2018 - 10.2020
- Diversified fundraising efforts, assisted customers with sales, maintained a high level of product knowledge.
- Developed creative fundraising campaigns to raise awareness for the cause and inspire financial support.
Education
Bachelor of Science - Nursing
Rio Hondo College
Whittier, CA06.2026
High School Diploma -
California High School
Whittier, CA06.2021
Skills
- Customer Service
- Time Management
- Cash Handling
- Billing and Invoicing
- Nonprofit marketing
- Teamwork and Collaboration
Timeline
Front Desk Receptionist
La County Parks And Recreation
06.2024 - Current
Customer Service Cashier
Lowe's
10.2023 - 08.2024
Front Line Team Member
Dunkin' Donuts
09.2021 - 11.2021
Front Line Team Member
Chiptole
06.2021 - 08.2021
Fundraising Team Member
Nonprofit Corporation
10.2018 - 10.2020
Bachelor of Science - Nursing
Rio Hondo College
High School Diploma -
California High School
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