Stephan Ruelas
Oxnard
Summary
Creative Sales Man, well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and the present sales quarters. Results-driven Sales Consultant known for delivering high productivity and efficiently completing tasks. Possess deep understanding of client engagement strategies, market analysis techniques, and sales cycle management. Excel in communication, negotiation, and relationship building, skills that are instrumental in achieving sales targets and fostering customer loyalty. Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Dch Honda Of Oxnard
Oxnard
2022.02 - 2025.02
- Assisted customers in selecting vehicles based on needs and preferences.
- Strong in out-of-the-box thinking, upselling my product, and differentiating it from the competitors.
- Collaborated with finance team to facilitate customer loan applications.
- Managed customer inquiries through phone and digital communication channels.
- Conducted vehicle presentations to highlight features and benefits effectively.
SALES ASSOCIATE
Prada
Camarillo
2020.09 - 2021.03
- Maintain store visual appeal, engage our clients and promote specific merchandise if need be, Luxury sales floor experience.
- Provided positive first impressions to welcome existing, new and potential clients.
- Helped clients locate products and checked store system for merchandise from the main flagship stores or outlets around the country for a possible shipping option.
- Answered clients questions regarding sizing, accessories and proper care for product. As well as product knowledge to further the interest in the brand.
- As well as provided top notch service personalized for each client
PORTER
Range Rover Land Rover Jaguar Of Ventura
Ventura
2019.07 - 2020.03
- Performed cleaning and maintenance duties as directed.
- Demonstrated commitment through impeccable attendance and quality performance.
- Drove the vehicles under company to and from the premises for services
- Responsible Driver
- Communicated with coworkers and managers about completed duties.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
SERVICE DEPARTMENT ASSOCIATE
Toyota Service Department
Ventura
2018.11 - 2019.07
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
RETAIL SALES ASSOCIATE
Ashley Furniture Warehouse
Oxnard
2018.01 - 2018.04
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
SALES REPRESENTATIVE
Sears Brand LLC
Oxnard
2015.10 - 2017.03
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Organized sales paperwork, presented proposals and finalized contracts.
Education
Associate of Arts - Industrial Design/ Architecture & Design
Ventura College
Ventura, CA2026-08
Skills
- Time Management
- Upselling Techniques
- Membership Sales
- Cash Handling
- POS System Operations
- Quotas and Goals
- Customer experience
- Critical thinking
- Product design
- Visual communication
- Customer service
- Problem solving
- Sales techniques
- Team collaboration
- Time management
- Presentation skills
- Industry partnership development
- Consultative sales
Timeline
Sales Consultant
Dch Honda Of Oxnard
2022.02 - 2025.02
SALES ASSOCIATE
Prada
2020.09 - 2021.03
PORTER
Range Rover Land Rover Jaguar Of Ventura
2019.07 - 2020.03
SERVICE DEPARTMENT ASSOCIATE
Toyota Service Department
2018.11 - 2019.07
RETAIL SALES ASSOCIATE
Ashley Furniture Warehouse
2018.01 - 2018.04
SALES REPRESENTATIVE
Sears Brand LLC
2015.10 - 2017.03
Associate of Arts - Industrial Design/ Architecture & Design
Ventura College