Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephan Rodriguez

Markham,Canada

Summary

Driven and enthusiastic individual seeking a position where I can utilize my exceptional organizational skills and aptitude for interpersonal communication. Skilled in team leadership, customer service excellence, and strategic planning. Proficient in inventory management, staff training, and fostering a positive work environment. Committed to exceeding organizational goals and delivering exceptional shopping experiences.

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Overview

7
7
years of professional experience

Work History

Team Lead

Adidas
02.2022 - Current
  • Overlooked employee performance, corrected problems, and increased efficiency
  • Evaluated daily KPIs and current store needs; encouraged team members and adjusted in real-time
  • Built solid relationships and created a positive team environment with an open communication culture
  • Consistently took the initiative while providing support, motivation, and accountability to other team members
  • Delegated tasks and set achievable deadlines

Sales Associate

Adidas
10.2021 - 02.2022
  • Operated cash registers and processed transactions accurately
  • Answered customer inquiries and provided information about products, promotions, and policies
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking and/or reorganizing products
  • Consistently initiated up-selling and cross-selling procedures to increase sales revenue
  • Processed returns and exchanges according to store policies

Digital Marketing Internship

LeapGrad Corp.
09.2021 - 12.2021
  • Curated digital advertisements for platforms such as Instagram, TikTok, and Snapchat, effectively increasing brand visibility and engagement
  • Proficient in conducting website audits to identify and resolve bugs, ensuring optimal user experience
  • Developed and executed innovative marketing strategies to boost active user numbers and enhance website awareness, driving overall growth and success

Customer Service / Sales Associate

The Garden Basket
09.2017 - 04.2020
  • Arranged and organized produce displays to attract customers and promote sales
  • Monitored inventory levels and restocked produce as needed to ensure availability throughout the day
  • Rotated produce stock to maintain freshness and minimize waste
  • Assisted customers in selecting produce items and providing information on their varieties, origins, and uses
  • Followed food safety guidelines and procedures to prevent contamination and ensure the quality and safety of produce

Education

Business Administration Degree -

University of Guelph Humber
Toronto, ON
04.2025

Business Administration Advanced Diploma -

Seneca College
Markham, ON
04.2022

High School Diploma -

St. Brother Andre
Markham, ON
06.2019

Skills

  • Strong Communication
  • Leadership
  • Adaptability
  • Problem Solving
  • Time Management
  • Goal Oriented
  • Attention to Detail
  • Proficient in Microsoft
  • Conflict resolution
  • Attention to detail
  • Customer focus
  • Coaching and mentoring

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Team Lead

Adidas
02.2022 - Current

Sales Associate

Adidas
10.2021 - 02.2022

Digital Marketing Internship

LeapGrad Corp.
09.2021 - 12.2021

Customer Service / Sales Associate

The Garden Basket
09.2017 - 04.2020

Business Administration Degree -

University of Guelph Humber

Business Administration Advanced Diploma -

Seneca College

High School Diploma -

St. Brother Andre

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Stephan Rodriguez