Summary
Overview
Work History
Education
Skills
Timeline
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Stephan Fuentes

Hawthorne

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Startbucks
11.2017 - Current
  • Cash Handling & Sales: Managed cash transactions, and ensured accurate end of day sales reporting through the POS system
  • Inventory Management: Implemented inventory management processes to optimize stock levels and reduce waste
  • Team Leadership & Coaching: Supervised and coached partner, providing guidance, support, and holding them accountable to ensure consistent performance and adherence to company standards
  • Customer Servicer: Delivered exceptional customer service by resolving issues, respoinding to inquires, and ensuring welcoming environment for all customers and staff

E-commerce Fulfillment Specialist

On the Go Screens LLC
08.2020 - 09.2022
  • Processed and fulfilled customer orders placed through company website and Amazon warehouse
  • Responded to customer inquires via email and phone, providing product support and issue resolution
  • Coordinated and prepared palletized shipment for Amazon fulfillment center
  • Managed communication between overseas distributors and domestic warehouse to ensure timely product restock
  • Maintained accurate electronic and physical records, including bills of lading and documention for wholesale orders

Administrative Assistant

Ameriprise Financial
09.2016 - 01.2022
  • Managed scheduling and calendar coordination for executives, successfully balancing meetings and deadlines to ensure optimal time management
  • Developed and maintained filing systems, enhancing document retrieval efficiency
  • Maintained client records, updated accounts, and processed routine client request (e.g., statements, scheduling reviews)
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors in a professional manner
  • Create and edit presentation, reports, and proposals. Prepared meeting packets with clients portfoliuo, research reports, and trade confirmation

Education

High School Diploma -

Environmental Charter High School
Lawndale, CA
06-2016

Skills

  • Order Fulfillment & Inventory Management
  • Shipping and Logistic Coordination
  • Calender & Schedule Management
  • Customer service & Client Relations
  • Record Management & Documentation
  • Time Management & organizational Skills

Timeline

E-commerce Fulfillment Specialist

On the Go Screens LLC
08.2020 - 09.2022

Shift Supervisor

Startbucks
11.2017 - Current

Administrative Assistant

Ameriprise Financial
09.2016 - 01.2022

High School Diploma -

Environmental Charter High School

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Stephan Fuentes