Steph Tsang
Calgary,AB
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Health and Epidemic Prevention Officer
China Overseas Property
09.2022 - 02.2023
- Collect biological and chemical samples and specimens for analysis
- Inspect workplaces to ensure that equipment, materials and production processes do not present environmental hazards to the environment or a health and safety hazard to employees or to the general public
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
Manlix Biomedical Laboratory Centre Limited
04.2019 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Project Assistant
Brilliant Insurance Broker Limited
Hong Kong
06.2016 - 07.2017
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Created and updated records and files to maintain document compliance.
- Identified communication channels to set roadmap to distribute information.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Associate of Public Relations And Advertisings -
City University of Hong Kong
Hong Kong07.2013
Skills
- Flexible and Adaptable
- Attention to Detail
- Active Listening
- Clerical Support
- MS Office
- Data Entry
- Teamwork and Collaboration
- Organization and Time Management
Languages
English
Cantonese
Mandarin
Timeline
Health and Epidemic Prevention Officer
China Overseas Property
09.2022 - 02.2023
Administrative Assistant
Manlix Biomedical Laboratory Centre Limited
04.2019 - 06.2022
Project Assistant
Brilliant Insurance Broker Limited
06.2016 - 07.2017
Associate of Public Relations And Advertisings -
City University of Hong Kong
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