Steph Stapornkul
Sun Valley
Summary
Results-driven business equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.
Overview
7
7
years of professional experience
Work History
Business Owner/ Operator
524 Thai Eatery
05.2022 - 05.2025
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
Business Owner/ Operator
Subway Restaurant
06.2018 - 11.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Associate of Science - Electronic Engineering
National Education Center
Santa Monica, CA07-1987
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
- Performance improvement
- Strategic Decision-making
- Budget control
- Operations management
- Social media marketing
Timeline
Business Owner/ Operator
524 Thai Eatery
05.2022 - 05.2025
Business Owner/ Operator
Subway Restaurant
06.2018 - 11.2024
Associate of Science - Electronic Engineering
National Education Center
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