Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steph Ripley

Midland,ON

Summary

Dynamic leader with proven success in workflow optimization and safety compliance at Baytech Plastics. Expert in driving team collaboration and troubleshooting, achieving significant productivity improvements. Skilled in fostering high employee satisfaction and safety, leading to enhanced efficiency and profitability. Demonstrates strong multitasking abilities and a commitment to excellence.

Overview

20
20
years of professional experience

Work History

Lead Operator

Baytech Plastics
12.2022 - 10.2024
  • Conducted thorough quality control inspections prior to product shipment, ensuring adherence to customer specifications and industry standards.
  • Collaborated with cross-functional teams to resolve complex operational issues, ensuring smooth production flow.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.

Assistant Store Manager

Friendly Stranger
05.2020 - 12.2020
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Created and maintained safe and secure work environments for employees.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

General Manager

Happy Dayz
10.2010 - 05.2020
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Deli Clerk

Superstore
09.2004 - 10.2010
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Replenished serving stations with fresh food and cleaned up spills.

Education

Midland Secondary School
Midland, ON

Skills

  • Safety Compliance
  • Team Player
  • Troubleshooting abilities
  • Standard Operating Procedures
  • Workflow Optimization
  • QA understanding
  • Teamwork and Collaboration
  • Efficient multitasking

Languages

English
Native or Bilingual

Timeline

Lead Operator

Baytech Plastics
12.2022 - 10.2024

Assistant Store Manager

Friendly Stranger
05.2020 - 12.2020

General Manager

Happy Dayz
10.2010 - 05.2020

Deli Clerk

Superstore
09.2004 - 10.2010

Midland Secondary School

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Steph Ripley