I am a enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for the restaurants customers. I am Skilled in anticipating customer needs and addressing complaints and resolving issues in timely manner. Maintain focus and a positive attitude in stressful situations and high-volume environments.
I have worked in a restaurant/Pub in the center of Erfurt, Germany, known as the Double B. There, I served and made alcoholic and non-alcoholic beverages, such as coffees, lattes, teas, and mocktails. While working, my position as a server allowed me to become more confident in my abilities, such as holding plates properly, working well under pressure, and adequately communicating with customers.
Food Safety Certificate
Accomplished: 03/2021
Usable until: 03/2026