Stella Nguyen
Edmonton,AB
Summary
Creative and detail-oriented marketing and communications student at NAIT with a passion for social media strategy, content creation, and community engagement. Skilled in crafting compelling messaging, managing digital campaigns, and analyzing performance metrics to optimize engagement. Experienced in photography, videography, and social media analytics, with a strong ability to adapt messaging for diverse audiences. Eager to contribute by developing engaging content, monitoring public inquiries, and supporting community outreach initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Socia Media Coordinator
LMDH Consulting
Edmonton, Alberta
08.2024 - Current
- Conducted market research analysis to identify search query trends, real-time search and news media activity.
- Implemented hashtag strategies to increase reach and discoverability of content.
- Generated Instagram reels, Facebook reels, and TikTok videos, gaining up to 12,000 views.
- Developed a website with maximized SEO content.
- Manage CRM tool to maintain relationships with customers.
Waitress
Chi & Em Asian Bistro
Edmonton, Alberta
07.2024 - 09.2025
- Checked back with customers throughout meal service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Processed payments using POS system accurately and efficiently.
Waitress
Mãi Mãi Viet Street Kitchen
Edmonton, Alberta
01.2024 - 07.2024
- Bussed tables as needed during peak hours.
- Processed payments accurately using cash registers or POS systems.
- Created a productive environment that encouraged teamwork, respect and discipline.
Education
Diploma - Business Administration - Marketing
Northern Alberta Institute of Technology
Edmonton, AB04-2026
BBA - Digital Marketing
National Economics University
Hanoi, Vietnam12-2024
Skills
- Social Media Management (Instagram, Facebook, Twitter, YouTube, LinkedIn)
- Content Creation & Copywriting
- Photography and videography (Canva, CapCut)
- Social Media Analytics & Engagement Tracking
- Public Relations & Community Engagement
- Email marketing (Mailchimp)
- Website Management & SEO Optimization
- Strong Written & Verbal Communication
- Event Management
Accomplishments
Dean's Honour Roll
Issued by NAIT - Oct 2024
Certification
International English Language Testing System
British Council
Issued November 2023 - IELTS: 7.0 Overall
ProServe Liquor Staff Training
AGLC
WordPress Essential Training (2022)
Digital Marketing Foundations (2021)
Email Marketing: Strategy and Optimization
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Affiliations
Event Collaborator
8 the Theatre
- Organized seating for 2000 audiences, ensuring a smooth experience.
- Manage crowd control and maintain order during the event.
- Effectively communicated with customers to address urgent issues and provide excellent service.
Event Collaborator
THE BROS VIETNAM
SEO Copywriter
One Mount
- Optimized SEO structure and elements for website rankings.
- Implemented keyword and keyphrase arrangement strategies for SEO posts.
- Contributed to improving website visibility and search engine rankings.
Teaching Assistant
ACET
- Managed communication between teachers and students' families.
- Monitored students' progress and homework completion to ensure academic progress.
- Developed strong interpersonal skills while working with children and parents in an educational setting.
- Assist teachers and keep the class well-organized
Teaching Volunteer
Volunteer For Education - Vietnam
Event Volunteer
Volunteer For Education - Vietnam
References
References available upon request.
Timeline
Socia Media Coordinator
LMDH Consulting
08.2024 - Current
Waitress
Chi & Em Asian Bistro
07.2024 - 09.2025
Waitress
Mãi Mãi Viet Street Kitchen
01.2024 - 07.2024
Diploma - Business Administration - Marketing
Northern Alberta Institute of Technology
BBA - Digital Marketing
National Economics University
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