Stella Mizak
Winnipeg,MB
Summary
Proven leader and efficient problem-solver, excelled at Crosier Kilgour & Partners Ltd. by enhancing client satisfaction through on-schedule project completion and proactive risk management. Expert in cash handling and customer service, significantly improved team performance and customer loyalty in retail environments. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer and team leader. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Bath And Body Works, Limited Brands
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained clean and inviting checkout area, contributing to enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining positive brand image and fostering customer retention.
Sales Associate
Hilary Druxman
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Site Engineer
Crosier Kilgour & Partners Ltd.
06.2021 - 09.2021
- Acted as intermediary between clients and internal teams resolving conflicts amicably while preserving positive working relationships.
- Reviewed engineering drawings for accuracy and consistency before sharing them with field personnel to avoid misinterpretation and errors during execution stages.
- Collaborated with senior engineers on technical solutions, ensuring optimal design implementation.
- Liaised with local authorities during permitting processes, expediting approvals for smooth project commencement.
- Conducted regular site inspections to identify potential issues, resulting in proactive problem resolution.
- Assisted in completion of projects within budget and on schedule, leading to increased client satisfaction.
- Undertook risk assessments prior to starting new phases of work which led to minimized incidents onsite.
Education
Bachelor in Architectural Studies -
University of Manitoba
Winnipeg, MB04.2027
High School Diploma -
Vincent Massey Collegiate
Winnipeg, MB06.2023
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Cash Register Operation
- Cashier training
- New Hire Training
- Heavy Lifting
- Opening and closing procedures
- Manager support
- Loss Prevention
- Upselling strategies
Languages
English
Native or Bilingual
Timeline
Cashier Team Lead
Bath And Body Works, Limited Brands
10.2022 - Current
Sales Associate
Hilary Druxman
10.2021 - 01.2022
Assistant Site Engineer
Crosier Kilgour & Partners Ltd.
06.2021 - 09.2021
Bachelor in Architectural Studies -
University of Manitoba
High School Diploma -
Vincent Massey Collegiate
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