Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
STELLA MASTY

STELLA MASTY

Negotiator
Chisasibi,QC

Summary

My Indigenous knowledge, relevant lived experience, established community connections, cultural involvement/activities, and Indigenous heritage all contribute to my readiness to take on this critical leadership role with the Four Pillars Society. I am enthusiastic about the opportunity to contribute to the organization's mission and make a meaningful impact in the lives of Indigenous individuals and communities across Canada.

Overview

36
36
years of professional experience

Work History

Negotiator

CNG-CRA Nemaska
01.2020 - Current
  • Mediated discussions between Cree Nation Government and Quebec Ministers, as well as providing reports and recommendations to local leadership (Chiefs)
  • Participated in Office Administration planning for budget and projects
  • Completed in-depth Cultural Strategic Planning
  • Provided expertise on Economic Development incorporating Cultural values & traditional knowledge
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Events & Programs Consultant

James Bay Cree Cultural Education Center
01.2012 - 11.2022
  • Created, developed & implemented Culture and Language Programs led by Elders and youth
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Created expense reports, budgets, and filing systems for management team.
  • Organized and coordinated conferences and monthly meetings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Met with top national and international executives on self-designed schedules both monthly and annually.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Developed and maintained automated alert systems for important deadlines.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Worked with senior management to initiate new projects and assist in various processes.

President, Board of Directors

Cree Women of Eeyou Istchee Chisasibi
01.2018 - 10.2021
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Reduced operational costs through strategic cost management initiatives.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Supported project management team for optimal performance.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Led operational team in development, rollout, and management of new product lines.
  • Spearheaded development and implementation of distributed organizational structure to increase efficiency.
  • Facilitated communication between departmental teams and stakeholders to build consensus.
  • Managed financial, operational and human resources to optimize business performance.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Monitored key business risks and established risk management procedures.
  • Represented organization at industry conferences and events.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Cultivated company-wide culture of innovation and collaboration.
  • Devised and presented business plans and forecasts to board of directors.

Owner, President

NIIGAAN Chisasibi
01.2016 - 10.2021


  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Founded and managed the business, growing revenue in first year.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions
  • Put together realistic budgets based upon costs and fees for successfully operating business. Submitted and signed Bidding Documents for project submission
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated contracts with clients to ensure the implementation of the project(s)
  • Reduced operational risks while organizing data to forecast performance trends.

Owner & Manager

Saskounan
01.2009 - 10.2021
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Trained and developed team members to build human capital.

Business Development Coordinator

Native Womens Association Of Canada
01.2015 - 06.2016
  • Generated new business with marketing initiatives and strategic plans.
  • Executed calling campaigns targeting direct end-user prospective accounts.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Networked among local businesses and community organizations to develop leads and generate business.
  • Designed and created business incubators in each province across Canada
  • Created a network of Women in Business in Canada
  • Coordinated Business Conferences in each province and one Annual Business Development Conference

Events & Programs Coordinator

Aanischaawkamikw Cree Cultural Education Center
01.2012 - 01.2014
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Tracked and reported expenses accurately to manage program budgets.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Provided technical support to staff with necessary resources to carry out duties successfully.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.

Grand Opening Coordinator

Aanischaawkamikw Cree Cultural Educaton Center
02.2011 - 07.2012
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Regional Coordinator of Health & Fisheries

CRA-Niskamoon Corporation
01.2006 - 01.2012
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Kept high average of performance evaluations.
  • Monitored front areas so that questions could be promptly addressed.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Prepared financial documents and recommendations to projects
  • Managed $21 mil in agreement (Mercury) $1.5 annual (HQ-Eeyou Fund)
  • Submitted Financial reports and recommendations to board
  • Managed and Programs for Culture, Language, and Fishery proposals

Career Counselor

CHRD/CRA Chisasibi
01.2005 - 01.2008
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Devised and oversaw job fairs and career events.
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
  • Led workshops for job seekers to provide information on job searching, application completion, and resume building.
  • Connected with business and recruiters to build relationships and increase opportunities for students.
  • Maintained knowledge of market and diverse career opportunities.
  • Developed career and education plans based on individual needs.
  • Established and oversaw clear guidelines about procedures and success metrics.

Youth Development Coordinator

Cree Nation Of Chisasibi
01.2000 - 01.2005
  • Planned and implemented wide-ranging programs, encapsulated learnings and fielded inspirational guest speakers.
  • Experienced with popular office software used for data collection and developing reports.
  • Practiced group counseling methods for youths to learn how to express, manage and resolve issues constructively.
  • Hired and trained Youth
  • Exposed youths to variety of sports activities and encouraged participation.
  • Worked with first responder services, educators and drug and alcohol treatment clinics.
  • Developed and introduced cultural and ethnic diversity programs.
  • Provided leadership, guidance and support to staff members.

Recreation Director

Cree Nation Of Chisasibi
04.1996 - 01.2004
  • Purchased necessary equipment and sports materials to use for recreational activities.
  • Prepared and submitted reports and charts to management
  • Participated in training and development programs to maximize opportunities for self-development.
  • Developed Cultural relevant programs specific to various age groups
  • Promoted interest in recreational activities such as community outings, gardening and arts and crafts through consistent posts on social media platforms.
  • Developed annual budgets and provided monthly reports to efficiently use financial resources.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.

Recreation Coordinator

Cree Nation OfChisasibi
01.1996 - 01.1998
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Coordinated staff volunteers to supervise events and facilitate scheduled activities.
  • Interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center.
  • Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.

Security Specialist

Katavik Regional Government
01.1995 - 01.1996
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Performed guard duties by making judgment decisions within proper policy and procedures.

Post Office Manager

Canada Post
01.1993 - 01.1994
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Produced high-quality communications for internal and external use.
  • Assisted customers in determining proper postal service to align with individual needs.
  • Hired, trained and evaluated performance of 6 employees.
  • Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 90%.

Recreation Supervisor

Whapmagoostui First Nation
01.1992 - 01.1993
  • Tracked program spending, enrollments and attendance to produce monthly reports for program director.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Enforced safety procedures and protocols among staff and students to maximize safety.
  • Coordinated staff volunteers to supervise events and facilitate scheduled activities.

Assistant Director of Recreation

Whapmagostui First Nation
01.1990 - 01.1991
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Created and delivered recreational programs for small and large groups of residents.
  • Performed assessments on activity programs to determine what specific activities were suitable.

Cashier

Sandy’s Store
01.1989 - 01.1990
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Recreation Program Supervisor

Katiavik Regional Government - Kuujjuaarapik
01.1988 - 01.1989
  • Developed positive and productive relationships with kids, parents and staff.
  • Engaged participants in recreational activities and team-building exercises.
  • Supervised groups of up 40-60 children under age 9-16 from arrival through departure at end of day.
  • Scheduled events in recreation facilities and monitored facility conditions.

Cashier

Northern Store
01.1988 - 01.1989
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Camp Counselor

Bellington Camp
06.1987 - 07.1987
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Developed Leadership skills

Education

Project Management

Algonquin College
Ottawa, Ont
2012

Community - Management

Concordia University, John Molson School of Business
Montreal, QC
2000

Certificate in Administration -

U.Q.A.T
Val-d'Or, QC
2000

High School Diploma -

Badabin Eeyou School
Whapmagoostui, QC
1995

Skills

  • 25 years of management skills in administration
  • Develop Proposals and Training on Reporting & development of proposals)
  • Excellent Inter-personal & Communication skills
  • Work well under pressure
  • Project Management, Community Planning, & Time Management
  • Knowledge of Cree and English both written & oral communication
  • Knowledge of Indigenous Heritage, and its laws
  • Motivational & Public Speaker, and ability to Facilitate Workshops
  • Extensive knowledge of Quebec & Canada Government Programs & network base of various funding programs and or agencies that are available to Indigenous Groups
  • Development of Policy & Procedures, and Implementation
  • Community Capacity planning & development
  • Human Resource & Financial Management
  • Small Business Management
  • Strategic Planning & development
  • Business Administration and Management
  • Detail oriented
  • Networking
  • Business Development
  • Resourceful and Analytical
  • Conflict & Resolution Management

Languages

English
Native or Bilingual

Timeline

Negotiator

CNG-CRA Nemaska
01.2020 - Current

President, Board of Directors

Cree Women of Eeyou Istchee Chisasibi
01.2018 - 10.2021

Owner, President

NIIGAAN Chisasibi
01.2016 - 10.2021

Business Development Coordinator

Native Womens Association Of Canada
01.2015 - 06.2016

Events & Programs Consultant

James Bay Cree Cultural Education Center
01.2012 - 11.2022

Events & Programs Coordinator

Aanischaawkamikw Cree Cultural Education Center
01.2012 - 01.2014

Grand Opening Coordinator

Aanischaawkamikw Cree Cultural Educaton Center
02.2011 - 07.2012

Owner & Manager

Saskounan
01.2009 - 10.2021

Regional Coordinator of Health & Fisheries

CRA-Niskamoon Corporation
01.2006 - 01.2012

Career Counselor

CHRD/CRA Chisasibi
01.2005 - 01.2008

Youth Development Coordinator

Cree Nation Of Chisasibi
01.2000 - 01.2005

Recreation Director

Cree Nation Of Chisasibi
04.1996 - 01.2004

Recreation Coordinator

Cree Nation OfChisasibi
01.1996 - 01.1998

Security Specialist

Katavik Regional Government
01.1995 - 01.1996

Post Office Manager

Canada Post
01.1993 - 01.1994

Recreation Supervisor

Whapmagoostui First Nation
01.1992 - 01.1993

Assistant Director of Recreation

Whapmagostui First Nation
01.1990 - 01.1991

Cashier

Sandy’s Store
01.1989 - 01.1990

Recreation Program Supervisor

Katiavik Regional Government - Kuujjuaarapik
01.1988 - 01.1989

Cashier

Northern Store
01.1988 - 01.1989

Camp Counselor

Bellington Camp
06.1987 - 07.1987

Project Management

Algonquin College

Community - Management

Concordia University, John Molson School of Business

Certificate in Administration -

U.Q.A.T

High School Diploma -

Badabin Eeyou School

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