STELLA JOHNSON
Timmins
Summary
Customer-oriented sales professional with experience in building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Coffee Advisor- Retail Sales Associate
Nespresso-Premium
03.2023 - 02.2025
- Provided excellent customer service, demonstrated product features, and drove sales
- Shared extensive knowledge of coffee varieties and Nespresso machines, offering personalized recommendations and troubleshooting assistance
- Developed strategic recommendations based on client needs and market analysis.
- Managed inventory, maintained attractive displays, and ensured store cleanliness while collaborating with team members to achieve sales goals
Food and Beverage Attendant
Ramada by Wyndham
08.2023 - 06.2024
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards
- Ensured that all food items were properly labeled and stored according to safety regulations
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily
Front End Associate
Dollarama
09.2023 - 12.2023
- Stocked shelves with new inventory according to established guidelines
- Processed customer transactions and provided excellent customer service
- Consistently met all performance goals set by management
- Maintained clean and clutter-free front-end area
- Verified accuracy of pricing signs throughout store
Education
BACHELOR OF SCIENCE - ENGINEERING PHYSICS
Niagara College
Welland, ON04-2025
Skills
- Merchandise Display Set up
- Order Selection and Preparation
- Retail Transactions
- Merchandise Recommendations
- Efficient Time Management
- Stocking and replenishing
- Cash register operation
- MS Office Proficiency
- Problem-solving
Certification
- ONTARIO FOOD HANDLER CERTIFICATE
- SMART SERVE ONTARIO
Timeline
Front End Associate
Dollarama
09.2023 - 12.2023
Food and Beverage Attendant
Ramada by Wyndham
08.2023 - 06.2024
Coffee Advisor- Retail Sales Associate
Nespresso-Premium
03.2023 - 02.2025
BACHELOR OF SCIENCE - ENGINEERING PHYSICS
Niagara College
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