I am an energetic, outgoing, open-minded, and experienced 21-year-old with the ability to offer customer assistance in any situation. I enjoy collaborating closely with both my peers and management to ensure positive guest experiences.
Overview
5
5
years of professional experience
Work History
HIIT Pilates Instructor
One Tiger Yoga
Toronto, ON
02.2022 - Current
Conducted mat classes with weights and resistance bands in a heated facility
Managed heat, humidity, and HVAC systems
Developed Pilates sessions with tailored music playlists for targeted muscle groups, movement flow, cues, energy levels, and a calming conclusion
Offered performance feedback
Maintained equipment and ensured cleanliness
Observed participants for issues
Explained and demonstrated exercises
Recommended modifications to avoid injury
Fostered a sense of community by engaging in meaningful pre-session conversations with clients, addressing goals and concerns
Front Desk Sales Associate
One Tiger Yoga
Toronto, ON
12.2018 - Current
Welcomed patrons at the front desk
Documented attendance
Facilitated check-in with friendly conversations
Processed payments via point-of-sale systems
Performed administrative tasks
Assisted with membership inquiries, providing details on benefits and rates
Updated member records in the database
Conducted facility tours for new members
Built strong client relationships, boosting overall sales
Created a welcoming environment
Responded promptly to inquiries via phone, email, and in-person visits
Maintained clean studio spaces for classes, re-racked weights, scrubbed and restocked bathrooms, and performed general cleaning duties
Notified building management of necessary repairs for public safety
Adhered to safety protocols
Court Monitor and Social Media Co-ordinator
Thorncliffe Park Tennis Club
Toronto, ON
04.2021 - 10.2022
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
Promoted club events such as, Round Robins, Ladders, Tournaments, summer camps, and clinics
Answered phone calls, provided information to callers and connected callers to appropriate people
Greeted incoming patrons and verified Covid-19 paperwork
Opened gates in the mornings, and locked up at closing
Maintained the courts by removing trash, putting up wind screens, and squeegeeing when needed
Maintained front office cleanliness and organized supplies
Communicated with emergency services regarding injuries and suspicious behavior
Utilized and managed the Instagram account to promote the club, events, and updates
Photography and editing for social media
Developed and implemented strategic social media marketing plans
Education
50 Hour HIIT Pilates Teacher Training -
One Tiger Academy
Toronto, ON
01-2021
High School Diploma -
Rosedale Heights School of The Arts
Toronto, ON
Skills
Public Speaking and Live Performance
HIIT Style Pilates
Knowledgable in Mindbody Online software
Cash transactions
Payment processing
Conflict management
Critical thinking
Cpr certified
Able to convey knowledge about amenities and attractions
Fluent in English and conversational French and Spanish
Yoga teacher/ Yoga therapist at Yoga studio “Yoga for everyone”/ Yoga and Yumeiho InstituteYoga teacher/ Yoga therapist at Yoga studio “Yoga for everyone”/ Yoga and Yumeiho Institute
Yoga Teacher at Various Copenhagen Yoga Studios (Senses, Hot Yoga Hellerup, Hot Yoga Copenhagen, Yoga Center)Yoga Teacher at Various Copenhagen Yoga Studios (Senses, Hot Yoga Hellerup, Hot Yoga Copenhagen, Yoga Center)
General and Therapeutic Yoga Teacher at Thrivewell Yoga/ YMCA/ Senior Centre/ Om Prem YogaGeneral and Therapeutic Yoga Teacher at Thrivewell Yoga/ YMCA/ Senior Centre/ Om Prem Yoga