Steffy Johnson
Brampton,ON
Summary
An enthusiastic and positive thinking individual, thriving for a fresh and green opportunity to showcase the talents and skills gained as a student. Skilled in problem-solving and quickly learning new technologies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Tim Horton's - Crew Team Member
08.2023 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Member
Howard Johnson - Team member
02.2023 - 12.2023
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Quality Control Technician
National Seafood Company
01.2022 - 07.2022
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Championed a culture of safety by strictly adhering to established protocols and promoting awareness among team members.
Education
ARTISAN DISTILLING
Niagara college
B.TECH IN FOOD PROCESSING AND TECHNOLOGY -
Karunya Institute of Technology and Sciences
HIGHER SECONDARY
SFS Public School & Junior College
Project Management
Georgian College
09.2024
Skills
- Resolving Complaints
- Managing Multiple Tasks
- Employee Training and Supervision
- Goal oriented
- Flexible
- Technical Support
- Quality Assurance
- Supervision and leadership
- Dependable and Responsible
Certification
Smart Serve certification
Timeline
Crew Member
Tim Horton's - Crew Team Member
08.2023 - 12.2023
Team Member
Howard Johnson - Team member
02.2023 - 12.2023
Quality Control Technician
National Seafood Company
01.2022 - 07.2022
ARTISAN DISTILLING
Niagara college
B.TECH IN FOOD PROCESSING AND TECHNOLOGY -
Karunya Institute of Technology and Sciences
HIGHER SECONDARY
SFS Public School & Junior College
Project Management
Georgian College
Smart Serve certification
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