Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

STEFFY CHRISTIAN

North York,Canada

Summary

A highly organized and detail-oriented Administrative Assistant with over 6 years of experience in streamlining operations and enhancing efficiency. Exceptional time management and organizational skills, Detail-oriented and providing high-level administrative support. Adept at handling confidential information, streamlining processes, and enhancing operational efficiency. Strong communicator with excellent problem-solving skills and a proactive approach to workplace challenges, excellent attention to detail, strong software and business-tool capabilities and contributing to a productive work environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Create Fertility Centre (Create Cord Blood Bank)
02.2019 - 02.2025
  • Provided administrative support to senior executives, reports and presentations
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.

Sales Manager

Life Fitness Point
03.2016 - 01.2017


  • Manages sales team activities by evaluating needs of each territory and participating in sales calls
  • Delivered exceptional customer service to clients, resolving inquiries efficiently
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Store Manager

Zion Spa & Saloon
01.2015 - 02.2016
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Monitored customer service levels and implemented necessary changes to improve customer satisfaction
  • Oversaw day-to-day store operations to foster efficient and profitable operations

Store Supervisor

Tommy Hilfiger
09.2011 - 09.2014
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Conducted regular inventory checks to monitor stock levels and replenish supplies as needed
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

Education

High School Diploma -

WLC College India Ltd.
Ahmadabad, Gujarat
01.2011

Skills

  • Administrative Management
  • Financial Reporting
  • Team Collaboration
  • Analytical Problem Solving
  • Technical Customer Support
  • Effective Multi-Tasking
  • Expertise in Microsoft Office Suite
  • Proficient in QuickBooks
  • CRM System Proficiency
  • Database Administration
  • Strong Verbal Communication
  • Project Coordination

Certification

  • Preparing to Manage Human Resources - University of Minnesota
  • The Payroll Professional - ADP - Automatic Data Processing, Inc. (ADP)

Languages

English
Gujarati
Hindi

References

Ayub Lulat, Senior Director of CReATe Cord Blood Bank and CReATe Biobank, (416) 624-6641, lulat@createcordbank.com

Timeline

Administrative Assistant

Create Fertility Centre (Create Cord Blood Bank)
02.2019 - 02.2025

Sales Manager

Life Fitness Point
03.2016 - 01.2017

Store Manager

Zion Spa & Saloon
01.2015 - 02.2016

Store Supervisor

Tommy Hilfiger
09.2011 - 09.2014

High School Diploma -

WLC College India Ltd.

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