STEFFY CHRISTIAN
North York,Canada
Summary
A highly organized and detail-oriented Administrative Assistant with over 6 years of experience in streamlining operations and enhancing efficiency. Exceptional time management and organizational skills, Detail-oriented and providing high-level administrative support. Adept at handling confidential information, streamlining processes, and enhancing operational efficiency. Strong communicator with excellent problem-solving skills and a proactive approach to workplace challenges, excellent attention to detail, strong software and business-tool capabilities and contributing to a productive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Create Fertility Centre (Create Cord Blood Bank)
02.2019 - 02.2025
- Provided administrative support to senior executives, reports and presentations
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Sales Manager
Life Fitness Point
03.2016 - 01.2017
- Manages sales team activities by evaluating needs of each territory and participating in sales calls
- Delivered exceptional customer service to clients, resolving inquiries efficiently
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Store Manager
Zion Spa & Saloon
01.2015 - 02.2016
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Oversaw day-to-day store operations to foster efficient and profitable operations
Store Supervisor
Tommy Hilfiger
09.2011 - 09.2014
- Supervised daily operations by directing customer service, inventory and sales operations.
- Conducted regular inventory checks to monitor stock levels and replenish supplies as needed
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Education
High School Diploma -
WLC College India Ltd.
Ahmadabad, Gujarat01.2011
Skills
- Administrative Management
- Financial Reporting
- Team Collaboration
- Analytical Problem Solving
- Technical Customer Support
- Effective Multi-Tasking
- Expertise in Microsoft Office Suite
- Proficient in QuickBooks
- CRM System Proficiency
- Database Administration
- Strong Verbal Communication
- Project Coordination
Certification
- Preparing to Manage Human Resources - University of Minnesota
- The Payroll Professional - ADP - Automatic Data Processing, Inc. (ADP)
Languages
English
Gujarati
Hindi
References
Ayub Lulat, Senior Director of CReATe Cord Blood Bank and CReATe Biobank, (416) 624-6641, lulat@createcordbank.com
Timeline
Administrative Assistant
Create Fertility Centre (Create Cord Blood Bank)
02.2019 - 02.2025
Sales Manager
Life Fitness Point
03.2016 - 01.2017
Store Manager
Zion Spa & Saloon
01.2015 - 02.2016
Store Supervisor
Tommy Hilfiger
09.2011 - 09.2014
High School Diploma -
WLC College India Ltd.
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