Steffi Pillay
Toronto,Canada
Summary
Detail-oriented AML Analyst with 2 years of hands-on experience in anti-money laundering and 5 years in market research, consulting, and risk assessment. Conducted thorough due diligence on over 200 counterparties to identify and mitigate regulatory, reputational, and business continuity risks. Utilized AML methodologies and tools to support compliance efforts and prevent financial crime. Proven track record of building relationships with global professionals, leveraging strategic insights to drive effective risk management and compliance initiatives. Seeking to apply a unique combination of AML and market research expertise to enhance risk management and compliance processes. Experienced risk management professional with comprehensive experience in identifying and mitigating potential threats. Skilled in data analysis, regulatory compliance, and fraud detection, ensuring robust protection measures. Strong collaborator, adaptable to changing priorities, and consistently driving results. Dependable with a keen eye for emerging risks and a proactive approach to problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate, Account Security & Risk
WEALTHSIMPLE TECHNOLOGIES, INC.
01.2025 - Current
- Fraud Investigation & Risk Mitigation: Conducted detailed investigations into suspected financial fraud, utilizing fraud detection tools and pattern recognition to identify unauthorized transactions and suspicious activities
- Client Support & Relationship Management: Acted as a primary point of contact for clients, handling escalations with empathy and professionalism to resolve issues and ensure positive client experiences
- Unauthorized Transaction Resolution: Managed disputes related to unauthorized transactions for Wealthsimple accounts, ensuring timely resolutions and minimizing client impact
- Data Analysis & Pattern Detection: Analyzed large datasets to identify fraud trends, anomalies, and patterns, helping to prevent further fraudulent activities
- Investigation Documentation & Reporting: Collected and reviewed evidence, including financial documents, ID records, and recorded statements, creating comprehensive reports to support investigations and inform clients
- Cross-functional Collaboration: Partnered with internal teams to share insights on emerging fraud trends and to collaborate on strategic approaches for fraud prevention
- Operational Improvement: Contributed to process optimization initiatives by using internal systems to streamline data gathering and analysis, enhancing overall operational efficiency
- Client Education & Notification: Proactively notified clients of potential fraudulent activity, provided guidance on next steps, and worked with them to minimize financial impact
- Teamwork & Knowledge Sharing: Fostered strong working relationships with colleagues, contributing to team discussions on fraud trends and best practices for fraud detection
Advisor II, Technical Support
CONCENTRIX TECHNOLOGIES SERVICES (CANADA) LIMITED
05.2023 - 01.2025
- Served as primary contact for all technical inquiries, providing timely and accurate responses for hardware, software, and other client-related products
- Utilized decision-support tools to resolve complex customer issues, ensuring clear communication and effective issue resolution
- Prepared and maintained comprehensive documentation, including detailed account notations for clear communication and resolution tracking
Consultant
KPMG ASSURANCE AND CONSULTING SERVICES LLP
06.2021 - 10.2022
- Supported global organizations in preparing KYC and AML due diligence reports, ensuring full compliance with Client Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements
- Conducted comprehensive checks to identify and mitigate reputational, financial, legal, political, and regulatory risks arising from investments, mergers & acquisitions (M&A), and third-party transactions
- Performed detailed KYC reviews, analyzing financial status, beneficial ownership, negative media and reputational risks of investees to ensure compliance with regulatory standards
- Conducted thorough financial and risk assessments, including Politically Exposed Persons (PEP) screening, sanctions checks, and source of wealth analysis
- Managed KYC and compliance-related projects, ensuring timely delivery, adherence to Key Performance Indicators (KPIs), and seamless coordination with client-facing teams to meet deadlines
- Identified third-party risks and analyzed shareholding structures for over 200 targets across 70+ jurisdictions, including low-disclosure regions (e.g., Mauritania, Cayman Islands, British Virgin Islands)
- Managed project timelines, resource allocations, and provided client-ready reviews, including consolidating batch reports and conducting new joiner training
Team Lead
MARKETSANDMARKETS RESEARCH PRIVATE LTD.
03.2015 - 12.2020
- Revenue Generation: Contributed to syndicate and consulting projects, generating over USD 200,000 in revenue within one year through effective project management and strategic business development
- Project Management: Led complete project lifecycle management, including client engagement, proposal development, resource allocation, research design, progress tracking, and on-time delivery
- Provided post-delivery support and resolved client queries
- Business Development Support: Assisted business development in pre- and post-sales activities, including proposal development and client engagement
- Monitored and trained team members to enhance performance and project outcomes
- Industry Analysis & Strategy: Tracked technological advancements, analyzed market trends, and identified new revenue streams to provide strategic recommendations for clients to drive growth
Education
Master of Business Management - Biotechnology Specialization in Marketing
University of Pune
01.2015
Bachelor of Science - Biotechnology
University of Pune
01.2013
Skills
- Databases
- AML Compliance
- Regulatory Knowledge
- Research & Analysis
- Team Management
- Project Management
- Data-driven decision making
- Brand awareness
- Business growth and retention
- Performance tracking
Certification
Certified Anti-Money Laundering Specialist, CAMS, Pursuing, 2025
Accomplishments
- Best Employee, 03/2022
- Top Analyst, 2017
- Best Advisor Award, 03/2012
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Professional Working
Tamil
Limited Working
Timeline
Associate, Account Security & Risk
WEALTHSIMPLE TECHNOLOGIES, INC.
01.2025 - Current
Advisor II, Technical Support
CONCENTRIX TECHNOLOGIES SERVICES (CANADA) LIMITED
05.2023 - 01.2025
Consultant
KPMG ASSURANCE AND CONSULTING SERVICES LLP
06.2021 - 10.2022
Team Lead
MARKETSANDMARKETS RESEARCH PRIVATE LTD.
03.2015 - 12.2020
Bachelor of Science - Biotechnology
University of Pune
Certified Anti-Money Laundering Specialist, CAMS, Pursuing, 2025
Master of Business Management - Biotechnology Specialization in Marketing
University of Pune
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