STEFFI ANTO
NANAIMO,CANADA
Summary
Highly talented and compassionate candidate, seeking opportunities to assume ownership or provide coverage for critical functions. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Multi Support Worker
Park Place Seniors Living
12.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented client progress and activities in accordance with agency policies and procedures.
Crew Member
McDonald's
04.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Assistant Store Manager
Win Win Chicken
02.2021 - 03.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Reservation Manager
U Haul Moving & Storage
10.2020 - 01.2021
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Provided customers with information about availability and pricing.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Elderly Caregiver
Home Instead Senior Care
12.2018 - 12.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Maintained detailed records in compliance with agency standards and regulations.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Assessed clients and developed plans to meet needs.
Registered Staff Nurse
Mary Queens Hospital
01.2017 - 07.2018
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
Education
Health Care Assistant Access Program -
Western Community College
Surrey, BC03.2023
Supply Chain Management - International Business Management
Canadian College
Vancouver, BC10.2020
Bachelor of Science - Nursing
Kerala University ( Jubilee Mission College of Nursing)
Kerala, India08.2015
Skills
- More than 1 year of work experience as Registered Nurse
- More than 1 year of international work experience in caregiving and companionship
- International experience in customer service and managerial positions
- Highly organized with positive attitude and responsibility
- Flexible team player with ability to learn quickly and work efficiently
- Proven leadership qualities with adequate domain knowledge
- Strong code of ethics
- Ability to maintain confidentiality
- Leadership skills
- Ability to maintain good rapport and interpersonal relationships
- Ability to create a positive working environment
- MS office & Photoshop
Languages
English
Full Professional
Certification
- FIRST AID
- WHIMS
- FOOD SAFE LEVEL 1
- SPECO( violence prevention)
Timeline
Multi Support Worker
Park Place Seniors Living
12.2022 - Current
Crew Member
McDonald's
04.2022 - 12.2022
Assistant Store Manager
Win Win Chicken
02.2021 - 03.2022
Reservation Manager
U Haul Moving & Storage
10.2020 - 01.2021
Elderly Caregiver
Home Instead Senior Care
12.2018 - 12.2019
Registered Staff Nurse
Mary Queens Hospital
01.2017 - 07.2018
Health Care Assistant Access Program -
Western Community College
Supply Chain Management - International Business Management
Canadian College
Bachelor of Science - Nursing
Kerala University ( Jubilee Mission College of Nursing)
- FIRST AID
- WHIMS
- FOOD SAFE LEVEL 1
- SPECO( violence prevention)
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