Steffanie Verheyden
EDMONTON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Unit Attendant position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Denny's Restaurant
09.2014 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Medical Office Assistant
Careplus Medical Clinic
09.2023 - 12.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Dietary Aide
Aramark Canada Ltd
01.2017 - 02.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
Education
No Degree - Medical Office Assistant
East West College
Calgary, AB05.2024
Bachelor of Science - Banking And Finance
University of San Jose Recoletos
Cebu Philippines10.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Cleanliness standards
- Hospitality service expertise
Languages
English
Professional Working
Certification
Certificate of First Aide Training
Timeline
Medical Office Assistant
Careplus Medical Clinic
09.2023 - 12.2023
Dietary Aide
Aramark Canada Ltd
01.2017 - 02.2021
Server
Denny's Restaurant
09.2014 - Current
No Degree - Medical Office Assistant
East West College
Bachelor of Science - Banking And Finance
University of San Jose Recoletos
Similar Profiles
Pamela MoorePamela Moore
Server/Drink Server at Denny's RestaurantServer/Drink Server at Denny's Restaurant
Clifford NorthupClifford Northup
Line Cook at Denny's RestaurantLine Cook at Denny's Restaurant
Miranda EvansMiranda Evans
Server at Denny's RestaurantServer at Denny's Restaurant
John CoulbournJohn Coulbourn
Manager at Denny's RestaurantManager at Denny's Restaurant
Karwan PalaniKarwan Palani
Assistant Meat Department Manager at Overwaitea Food GroupAssistant Meat Department Manager at Overwaitea Food Group