Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Stefany Martinez-Sanchez

Stefany Martinez-Sanchez

Fresno

Summary

Dynamic and customer-oriented professional with experience at Maria Sanchez, excelling in efficient cleaning techniques and effective communication. Proven ability to enhance customer satisfaction through critical thinking and teamwork. Bilingual in Spanish and English, I thrive in fast-paced environments, consistently delivering exceptional service and support.

Overview

6
6
years of professional experience

Work History

House Cleaner Assistant

Maria Sanchez
Fresno
06.2019 - 02.2025
  • Scrubbed kitchen countertops with disinfectants to prevent food-borne illnesses.
  • Cleaned kitchen appliances such as microwaves, refrigerators and dishwashers.
  • Replenished supplies such as toilet paper, hand soap in restrooms when needed.
  • Responded quickly to customer requests regarding additional services like changing linens or washing dishes.
  • Washed walls to remove dirt marks and fingerprints.
  • Dusted surfaces such as woodwork, window sills, shelves.

Volunteer

WBA Western Band Association
Fresno
11.2024 - 11.2024
  • Provided guidance and support to fellow volunteers during their shifts.
  • Collaborated with other volunteers to create a positive work environment.
  • Offered support and assistance to community members.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Helped with prep, set up, and breakdown of community and public events.

Street Vendor

Mirza
Fresno
02.2022 - 05.2024
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Bachelor of Arts - History

Fresno State
Fresno
09-2028

High School Diploma -

Bullard High School
Fresno, CA
06-2024

Skills

  • Customer service
  • Critical thinking
  • Effective communication
  • Team collaboration
  • Efficient cleaning techniques
  • FLUENT IN Spanish and English
  • Physically strong
  • Teamwork
  • Customer-oriented

Affiliations

  • avid reader and writer
  • music

Accomplishments

  • scholarships
  • community service
  • stop the bleed certified

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Volunteer

WBA Western Band Association
11.2024 - 11.2024

Street Vendor

Mirza
02.2022 - 05.2024

House Cleaner Assistant

Maria Sanchez
06.2019 - 02.2025

Bachelor of Arts - History

Fresno State

High School Diploma -

Bullard High School

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Stefany Martinez-Sanchez