Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Stefanie Walsh

Burnaby,B.C.

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and logistics. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and efficiency.

Overview

13
13
years of professional experience

Work History

Sales & Shipping Coordinator

Wizard Industries Inc.
04.2014 - Current
  • Receive and process orders in a timely and accurate manner with strong attention to detail
  • Manage all Freight & Logistics staff, Delegating tasks and maintaining relationships with freight carriers
  • Manage communications in Business to Business environment Administer all filing, data entries, customer orders, and maintaining records in a CRM Database
  • Assist the VP of Sales and Marketing in daily tasks
  • Maintaining confidential records, credit applications, and payment information.

Spa Receptionist & Supervisor

Absolute Spa Ltd.
11.2013 - 05.2014
  • Maintain close supervision on daily functions of staff, ensuring productivity
  • Conducted daily assessment and evaluation reports regarding progress of staff and satisfaction of clientele
  • Ensure maintenance of working environment that yields productivity and furnishes essential office supplies
  • Fulfilling orders through online order desk, corresponding with all inquiries and complaints
  • Performed effective medium of communication through all locations and within management.

Esthetician

Skoah
01.2011 - 06.2013
  • Providing all spa services while reaching sales goals and targets on daily, weekly and monthly basis
  • Assist with all reception, training, and scheduling of staff An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Education

Grade 12 Diploma -

Chilliwack Senior Secondary
Chilliwack, BC

Spa Therapy & Esthetics Certificate -

Blanche Macdonald Center
Vancouver, BC
11.2010

Skills

  • Strong awareness and highly observant towards surroundings and needs of those in it
  • Ability to work with focus and dedication to achieve success
  • Proficient computer knowledge (MS Office, Accounting software, multimedia, POS systems, internet savvy and email)
  • Invoice Processing
  • Customer Relations
  • Logistics Coordination

References

References available upon request

Languages

English
Native or Bilingual

Timeline

Sales & Shipping Coordinator

Wizard Industries Inc.
04.2014 - Current

Spa Receptionist & Supervisor

Absolute Spa Ltd.
11.2013 - 05.2014

Esthetician

Skoah
01.2011 - 06.2013

Grade 12 Diploma -

Chilliwack Senior Secondary

Spa Therapy & Esthetics Certificate -

Blanche Macdonald Center

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