Stefanie Tomma

I have 16 years’ experience in the food and service sector. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Built rapport with guests to enhance their dining experience and encourage return visits.