Stefanie Haney

• Responsible for reviewing insurance claims, resolving payment discrepancies, and coordinating with insurance providers to ensure proper claim adjudication and reimbursement.• Reviewed claim adjustment summaries and explanation of benefits to determine appropriate claim action• Initiated claim rebuilds, coding reviews, and follow-ups when additional information was required for adjudication• Verified patient insurance coverage, eligibility, and benefit details• Communicated with insurance carriers, billing teams, and medical groups to resolve claim issues• Documented account notes and claim activity while maintaining HIPAA compliance• Assisted with patient account inquiries related to billing and coverage

• Reviewed account histories and payment records to determine appropriate collection strategies

• Contacted clients regarding outstanding balances and negotiated payment arrangements

• Maintained accurate documentation of payment agreements and account activity

• Demonstrated strong communication and conflict resolution skills when handling sensitive financial matter.