Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENTS
Timeline
Generic

Stefania Cavallo

Summary

Dedicated administrative assistant with over 8 years of experience specializing in healthcare administration and patient engagement. Skilled in efficiently managing patient records, scheduling appointments, and excelling in specialty clinic environments. Recognized for promoting teamwork and skillfully adapting to evolving office needs. Proficient in electronic health records management, ensuring patient confidentiality, and facilitating effective patient communication.


Overview

12
12
years of professional experience

Work History

Caregiver

Private Employer
06.2022 - Current
  • Provide personalized care to elderly adult, enhancing their quality of life.
  • Support daily activities including meal preparation, hygiene, and mobility assistance.
  • Assist with bathing, dressing, grooming, and toileting to ensure comfort and dignity.
  • Monitor health and vital signs, reporting changes to family members or healthcare providers.
  • Administer medication as prescribed and assist with medical appointments.
  • Offer companionship and emotional support.
  • Maintain a clean-living space with light housekeeping and laundry.
  • Assist with errands, grocery shopping, and appointment scheduling.

Administrative Assistant

Dr. Magdy Elkashab Gastroenterologist and Hepatologist Clinic
07.2013 - 06.2023
  • Managed patient records, medical charts, and daily office tasks in a high-volume, fast-paced clinic.
  • Scheduled and organized 50+ appointments daily, ensuring accuracy and timeliness.
  • Provided administrative support to a team of four physicians and two nurses, ensuring timely preparation for patient appointments.
  • Performed data entry, updated patient demographics, scheduled follow-ups, and coordinated referrals.
  • Managed incoming patient inquiries, calls, and email correspondence with professionalism.
  • Scheduled diagnostic tests, including ultrasounds, blood work, CT scans, MRIs, and endoscopic procedures.
  • Collaborated with external offices to obtain necessary patient documentation.
  • Utilized EMR systems (Accuro, York Med) for e-faxing, scanning results, and prescriptions.
  • Provided direct patient assistance, including rooming patients, answering questions, and ensuring comfort.
  • Coordinated office logistics such as ordering supplies and managing check-in/check-out procedures.
  • Assisted with billing and coding for insurance and patient purposes.
  • Maintained patient confidentiality and adhered to privacy protocols.
  • Ensured a clean environment by sanitizing exam rooms after each visit.



Education

High School Diploma -

Loretto College School
Toronto, Ontario

Skills

  • Strong communication and interpersonal skills
  • Highly organized with attention to detail
  • Dependable and punctual
  • Adaptable in fast-paced environments
  • Proficient in electronic medical records software
  • Skilled in patient interaction and customer service
  • Effective problem solver and critical thinker
  • Goal-oriented with a positive attitude
  • Ability to work collaboratively in diverse teams
  • Creative, responsible, and persistent
  • Expert in maintaining patient confidentiality and adhering to privacy protocols

KEY ACHIEVEMENTS

  • Managed complex administrative tasks while maintaining a focus on patient care.
  • Contributed to clinic efficiency through proactive scheduling and documentation management.
  • Gained proficiency in Medical Terminology related to Gastroenterology, Hepatology, and diagnostic procedures.
  • Familiar with medical abbreviations, diagnostic codes, and clinical terminology in patient records.

Timeline

Caregiver

Private Employer
06.2022 - Current

Administrative Assistant

Dr. Magdy Elkashab Gastroenterologist and Hepatologist Clinic
07.2013 - 06.2023

High School Diploma -

Loretto College School

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Stefania Cavallo