Stefani Clark
Los Angeles
Summary
I am an experienced sales representative with a proven track record of success in developing new business and increasing sales. I have a strong background in customer service, and I am highly skilled in building relationships with clients and developing tailored solutions to meet their needs.
Overview
17
17
years of professional experience
Work History
Sales Representative
Luxottica
10.2022 - 04.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential account
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales
- Consistently met or exceeded quotas by implementing strategic sales plans and effective times.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
Senior Visual Merchandising
Billabong USA
09.2011 - 10.2022
- Conducted regular store visits to assess compliance with corporate visual standards, providing constructive feedback for improvement when necessary.
- Reduced markdowns by closely monitoring inventory levels and adjusting merchandise presentation as needed.
- Enhanced customer experience by creating visually appealing store layouts and incorporating interactive elements.
- Boosted brand visibility through strategic placement of promotional materials and effective use of signage
- Increased store sales by developing innovative visual merchandising strategies and implementing eye-catching displays.
- Mentored junior team members, helping them develop their visual merchandising skills and advance within the company hierarchy.
- Developed strong relationships with vendors, ensuring timely delivery of display materials and negotiating favorable pricing terms.
Store Manager
Spyder Surfboards
03.2007 - 10.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Education
Redondo Union High School
Redondo Beach, CASkills
- Customer Relationship Building
- Interpersonal communication skills
- Strategic Planning
- Territory Growth
- Prospecting clients
- Attention to Detail
- Honest and Dependable
- Inventory Management
- Store Organization
Timeline
Sales Representative
Luxottica
10.2022 - 04.2024
Senior Visual Merchandising
Billabong USA
09.2011 - 10.2022
Store Manager
Spyder Surfboards
03.2007 - 10.2011
Redondo Union High School
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