Štefan Žižka
La Línea de la Concepción
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
3
3
years of professional experience
Work History
Bar-Supervisor
Brunos
Gibraltar
11.2023 - Current
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Reduced waste and costs by optimizing inventory management and beverage ordering processes.
- Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Boosted sales through the development of innovative cocktail menus and promotional events.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
Bar-Manager
Rendezvous Chargrill
Gibraltar
06.2021 - 11.2023
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Education
No Degree - Hospitality
Hotel School - Prague 4
Checa, Spain06.2020
Skills
- Service Coordination
- Food Handling
- Staff Scheduling
- Policy Implementation
- Ingredient Preparation
- Team Direction
- Multitasking abilities
- Cash handling
- Customer service excellence
Languages
Czech
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Beginner (A1)
German
Elementary (A2)
Timeline
Bar-Supervisor
Brunos
11.2023 - Current
Bar-Manager
Rendezvous Chargrill
06.2021 - 11.2023
No Degree - Hospitality
Hotel School - Prague 4