Stefan St. Louis
Cornwall
Summary
Versatile leader with a proven track record at United Furniture Warehouse, enhancing customer satisfaction and team productivity through effective problem-solving and outstanding communication. Skilled in inventory management and training, adept at fostering team unity and achieving quality standards. Demonstrates a keen eye for detail and a commitment to excellence in every project.
Offering strong foundation in analytical thinking and problem-solving, eager to learn and develop within the work environment. Brings understanding of quality control processes and compliance standards, enhancing ability to quickly adapt and contribute. Ready to use and develop observational skills and attention to detail in Desired Position role.
Overview
2025
2025
years of professional experience
Work History
Store Manager
United Furniture Warehouse
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Colour Coordinator
Morbern Inc.
07.2014 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Inspector
Morbern Inc.
07.2014 - Current
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
Ironworker
LaPlante Welding
06.2013 - 01.2014
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Erected structural steel and iron frameworks for buildings and other structures.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Ensured structural integrity by properly installing and aligning steel components according to specifications.
- Contributed to successful project completion through precise cutting, bending, and welding of metal materials.
- Inspected completed work for accuracy and adherence to building codes and safety standards.
Welder Fabricator
Eastern Welding
09.2012 - 06.2013
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
Supervisor
StarTek
08.2006 - 09.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Education
Trade Certificate - Fabrication And Welding
St Lawrence College
Cornwall, ON08.2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Inventory management
- Attention to detail
- Fabrication
- Blueprint reading
- Quality control
- Team building
Languages
English
Elementary
Timeline
Colour Coordinator
Morbern Inc.
07.2014 - Current
Inspector
Morbern Inc.
07.2014 - Current
Ironworker
LaPlante Welding
06.2013 - 01.2014
Welder Fabricator
Eastern Welding
09.2012 - 06.2013
Supervisor
StarTek
08.2006 - 09.2010
Store Manager
United Furniture Warehouse
Trade Certificate - Fabrication And Welding
St Lawrence College
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