Stefan Kilibarda
Vancouver,BC
Summary
Skilled waiter offering expertise in order taking, money handling, and product promotion. Greets guests with genuine smiles builds rapport, and promotes an enjoyable dining experience. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take the initiative and provide excellent work. Hardworking Driver with expertise in providing excellent transportation services. Engaging and pleasant personality with a safe and accident-free driving record.
Overview
6
6
years of professional experience
Work History
Host
Yaletown Brewing Company
06.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Cashier
Yaletown Liquor Store
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Driver
Tehno Max
06.2020 - 05.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Restaurant Waiter
Dukley Hotel Doo
06.2017 - 05.2020
- Appropriately formulated a plan to place a food in the right place on table
- Presented information about our department's work to management in a clear manner
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Greeted customers, answered questions and recommended specials to increase profits
- Collected tickets and followed proper cash-handling procedures.
- Reviewed daily specials, menu changes and service specifications.
- Calculated charges, issued table checks and collected payments from customers.
Education
Diploma - Advanced Customer Service Professional
Vancouver International College Career Campus
Vancouver, BC07.2024
High School Diploma -
Gymnasium High School “Stojan Cerovic
Niksic, Montenegro 06.2018
Skills
- Customer Service
- Dining Room Management
- Greeting and Escorting Guests
- Billing and Payment Processing
- Order Taking
- Verbal and Written Communication
- Customer Rapport
- Driving and Transportation
- Alcohol Ordering
- Restaurant Operation
- Customer Deliveries
Languages
Montenegrian
Native or Bilingual
Russian
Professional
English
Professional
Timeline
Host
Yaletown Brewing Company
06.2023 - Current
Cashier
Yaletown Liquor Store
06.2023 - Current
Driver
Tehno Max
06.2020 - 05.2023
Restaurant Waiter
Dukley Hotel Doo
06.2017 - 05.2020
Diploma - Advanced Customer Service Professional
Vancouver International College Career Campus
High School Diploma -
Gymnasium High School “Stojan Cerovic
Similar Profiles
Gabriel OseguedaGabriel Osegueda
Bartender at Yaletown Brewing CompanyBartender at Yaletown Brewing Company
Erika BulleyErika Bulley
Office Manager at Yaletown Massage TherapyOffice Manager at Yaletown Massage Therapy
Komalnull Komal
Medical Office Assistant at Yaletown Medical ClinicMedical Office Assistant at Yaletown Medical Clinic