STEFAN DIAS
Vancouver,Canada
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, successful at promoting customer loyalty, satisfaction and diligent attention to individual needs.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Levi Strauss & Co.
Richmond, British Columbia Canada
09.2023
- Talking with customers to understand their requirements and expectations
- Became a responsible, allowing authority to complete a return, due to capability to strictly adhere to policies
- Provide excellent direct and indirect customer service skills according to Levi Strauss & Co
- Standards and meets the 5 basic demands (smile, name tag, say 'hello', say 'thank you', and eye contact) on the selling floor, in the fitting room and at the cash point
- Advising on forthcoming product developments and discussing special promotions
- Sales advisors were either a customer server, cashier, or reported for fitting room duties
- Managed closing duties, including restocking items and recovering the store
- Making recommendations to customers about items and helping them with the products they need.
Child Care Worker
YMCA
Vancouver, British Columbia
05.2024 - Current
- Supervised and ensured the safety of children during before and after school hours.
- Planned and implemented engaging educational and recreational activities.
- Communicated regularly with parents and guardians regarding their child's progress and behavior.
- Maintained a clean, organized, and welcoming environment for children.
- Managed group activities, fostering teamwork and social skills among children.
- Provided emotional support and guidance to children, addressing their individual needs.
- Ensured compliance with all childcare regulations and safety standards.
Junior Analyst Internship
Engaged Strategy Pvt. Ltd
Mumbai, Maharastra India
07.2021 - 12.2021
- Carried out Market Research using quantitative analysis Source Business Insights around the client's baseline
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written.
Sales Associate
Decathlon
Mumbai, Maharastra India
01.2023 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise
- Solved customer challenges by offering relevant products and services
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Executive
Kamath Residency Nature Resort
Mumbai, Maharastra India
06.2022 - 12.2022
- Followed all company policies and procedures to deliver quality work
- Listened and responded to customer requests and forwarded necessary information to superiors
- Interpreted clients' needs and introduced services to fit specific requirements
- Attended training programs to deepen professional skillset on existing and new training programs
- Evaluated customer needs and feedback to drive product and service improvements.
Camp Counselor, Summer Sports
Fr. Agnel Multipurpose School and Jr College
Mumbai, Maharastra India
03.2022 - 05.2022
- Developed and executed daily sports clinics, including drills and games for campers, fostering skill development and a love for physical activity
- Designed and implemented team-building activities to promote camaraderie, communication, and teamwork among campers
- Successfully organized and supervised camp-wide sports tournaments, managing logistics, schedules, and ensuring fair play
- Offered personalized coaching to campers, addressing specific skill levels and needs, and encouraging continuous improvement
- Emphasized the importance of sportsmanship, fair play, and respect, creating a positive and inclusive camp environment.
Youth Sports Coach
Sportzee Sports Academies and Events
Mumbai, Maharastra India
01.2021 - 05.2021
- Designed and implemented age-appropriate coaching strategies for children ages 6-12
- Fostered a positive and inclusive environment, emphasizing skill development, teamwork, and sportsmanship
- Created personalized training plans to accommodate varying skill levels and ensure each child's progress
- Planned and executed engaging practice sessions, focusing on fundamental skills, drills, and game scenarios
- Offered constructive feedback to young athletes, encouraging improvement and instilling confidence
- Facilitated team-building activities to enhance camaraderie, communication, and a sense of belonging among young players
- Prioritized the safety and well-being of each child, maintaining a secure and supervised coaching environment.
Camp Counselor
Sacred Heart Catholic Church
Mumbai, Maharastra India
04.2023 - 05.2023
- Responsible for ensuring safety, welfare and happiness of the children was maintained at all times
- Successfully co-ordinate camp-outs, sporting activities and team-building exercises for children aged 5-15
- Managed the daily operations of a group of 30+ children
- Assisted children with their daily living activities, promoting cleanliness and punctuality
- Successfully liaised with a team of 10 other counselors to provide a safe, enjoyable atmosphere for the children
- Demonstrated resilience and empathy when tending to the pastoral, personal and social needs of the children.
Education
Bachelors - Business Administration
Capilano University
North Vancouver, British Columbia, Canada12.2023
High School - Commerce
Maharashtra State Board of Secondary & Higher Education
Mumbai, Maharastra, India12.2018
Skills
- Process-Oriented
- Verbal And Written Communication
- Presentations
- Detail-Oriented
- Decision Making
- Problem Solving
Timeline
Child Care Worker
YMCA
05.2024 - Current
Sales Advisor
Levi Strauss & Co.
09.2023
Camp Counselor
Sacred Heart Catholic Church
04.2023 - 05.2023
Sales Associate
Decathlon
01.2023 - 03.2023
Sales Executive
Kamath Residency Nature Resort
06.2022 - 12.2022
Camp Counselor, Summer Sports
Fr. Agnel Multipurpose School and Jr College
03.2022 - 05.2022
Junior Analyst Internship
Engaged Strategy Pvt. Ltd
07.2021 - 12.2021
Youth Sports Coach
Sportzee Sports Academies and Events
01.2021 - 05.2021
Bachelors - Business Administration
Capilano University
High School - Commerce
Maharashtra State Board of Secondary & Higher Education
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