Stefan Aziz
Scarborough,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Property.ca Inc
04.2023 - Current
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Server/Bartender
Folco's Ristorante
01.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Orchestrated numerous private parties, business meetings and formal engagements.
Server/Bartender
Pickle Barrel
10.2011 - 01.2022
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Cultivated warm relationships with regular customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Real Estate
Humber College
Toronto, ON02.2023
No Degree - Medical Device Reprocessing Technician
Centennial College of Applied Arts And Technology
Scarborough, ON02.2022
Skills
- Attention to Detail
- Flexible and Adaptable
- Teamwork and Collaboration
- Dependable and Responsible
- Planning and Coordination
- Excellent Communication
- Decision Making
- Agenda Setting and Control
- Detail-Oriented
- Critical Thinking
Interests
Basketball, Poker and TV shows.
Timeline
Real Estate Agent
Property.ca Inc
04.2023 - Current
Server/Bartender
Folco's Ristorante
01.2022 - Current
Server/Bartender
Pickle Barrel
10.2011 - 01.2022
No Degree - Real Estate
Humber College
No Degree - Medical Device Reprocessing Technician
Centennial College of Applied Arts And Technology
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