Steeve Dusseck
LAVAL,QC
Summary
Proficient and skilled copywriter with a strong background in customer service. Creative, concise, efficient and reliable. Multitalented, multilingual, i offer a comprehensive skillset that makes me versatile and adaptive.
Overview
17
17
years of professional experience
Work History
Social Media junior Manager
ROGERS communication
Montreal, Quebec
07.2013 - 03.2025
- Coordinated training sessions for new employees to enhance skills and knowledge.
- Supervised daily operations to maintain service quality and customer satisfaction.
- Copy emails, sales strategy.
- Storytelling.
- Content writer (product, services, offers, escalations etc
Junior manager, loyalty department.
Telus mobility
Montreal, Quebec
12.2007 - 11.2011
- Managed daily operations for customer service and technical support teams.
- Coordinated training sessions for new employees on company policies and procedures.
- Oversaw inventory management, ensuring timely stock replenishment and organization.
- Sales team specialist, developing sales strategies
- Sales copywriting.
- Quality assurance team specialist.
- Escalation resolution team
Education
Some College (No Degree) - Civil Engineering
Ahuntsic College
Montreal, QCSkills
- Content writing
- Copywriting - storytelling
- Sales strategy
- Qualiy assurance specialist team
Languages
English
First Language
French
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
Affiliations
- Im curious by nature, i able to find something interesting in pretty much everything, everyone and everywhere. I enjoy all kinds of music and travel as often as possible.
Timeline
Social Media junior Manager
ROGERS communication
07.2013 - 03.2025
Junior manager, loyalty department.
Telus mobility
12.2007 - 11.2011
Some College (No Degree) - Civil Engineering
Ahuntsic College