Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Starr Walker

Toronto,Ontario

Summary

Highly motivated Business Management professional with experience in supply chain management, risk analysis and management, logistics management, operations management and administrative coordination. Possesses excellent interpersonal skills, able to effectively communicate with employees, management, and customers. Demonstrated expertise in SAP and supply chain optimization. As an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations. Using independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Manager of Operations

Sapphire charcuterie
12.2020 - Current
  • Started a side business to fund my way through school over Covid
  • Identified future sampling and event opportunities
  • Evaluated suppliers to maintain cost controls and improve operations
  • Prepared annual budgets with controls to prevent overages
  • Planned and resourced personnel and logistics for deliveries
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked
  • Distributed food during busy peak periods to drive customer satisfaction
  • Created marketing campaigns on different social media platforms

Social Media Manager

Viral Brands Media
02.2023 - 04.2023
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages daily.
  • Conducted market research and competitor analysis to inform search marketing strategies.

Returns Coordinator

Samsung Electronics Canada Inc
12.2016 - 05.2017
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials
  • Maintained effective and on-schedule delivery of handheld devices and appliances, identifying and selecting optimal shipping methods to meet targets
  • Handled day-to-day shipping and receiving overseeing more than 500 packages per day
  • Documented cargo movement
  • Multitasked and managed multiple deliverables with use of SAP for enterprise resource planning
  • Managed over $10 million of high-value inventory on a weekly basis
  • Performed freight processing functions, assisting associates with irregularities in outbound freight.

Administrative Coordinator

Neovia Logistics Services
10.2015 - 12.2016
  • Collaborated in timely processing of billing and accounts receivables
  • Prepared detailed documents and reports in adherence administrative processes
  • Trained new office employees on proper administrative procedures and how to use programs such as SAP, keeping operations consistent and efficient for maximum performance
  • Completed weekly payroll for 100 employees
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows
  • Sorted, opened and routed mail and deliveries to management
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs
  • Prepared mail and packages for shipment, pickup and courier services to expedite delivery
  • Unloaded, inspected and stored damaged and returned products
  • Conducted inventory counts by adding each item in stock and documenting in computer system
  • Learned duties for various positions and provided backup at key times.

Education

Advanced Diploma - Business Management

Humber Institute of Technology Advanced Learning
2023

Skills

  • Supply Chain Management
  • SAP expertise
  • Risk analysis and management
  • Logistics Management
  • Managing office supply inventory
  • Travel arrangements
  • Hiring and Onboarding
  • Microsoft Office / Blackboard
  • Customer Care
  • Business Leadership
  • Materials Planning and Logistics
  • Project Workflow Management
  • Risk Analysis

Accomplishments

  • Certifications:
  • SAP Certified Application Associate – Logistics Execution and Warehouse Management with SAP ERP 6.0 EHP7

Timeline

Social Media Manager

Viral Brands Media
02.2023 - 04.2023

Manager of Operations

Sapphire charcuterie
12.2020 - Current

Returns Coordinator

Samsung Electronics Canada Inc
12.2016 - 05.2017

Administrative Coordinator

Neovia Logistics Services
10.2015 - 12.2016

Advanced Diploma - Business Management

Humber Institute of Technology Advanced Learning

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Starr Walker