Summary
Overview
Work History
Skills
Timeline
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Starr Therrien

Foxboro,ON

Summary

Tactful business owner with background independently managing and running flower shop with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products

Results-driven owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.


Successfully demonstrated an increase in retail sales of over 50% within the first 12 months of operation.

Overview

15
15
years of professional experience

Work History

Flower Shop Owner

Blossoms Florist
08.2013 - 07.2023
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.

Greenhouse Specialist

Burts Greenhouses
05.2008 - 10.2008
  • Optimized space utilization by rearranging plants as needed for maximum light exposure and growth potential.
  • Maintained a safe working environment by adhering to safety protocols and reporting any hazards or incidents promptly for resolution.
  • Enhanced customer satisfaction by providing knowledgeable information on plant care and maintenance during sales interactions.
  • Supported quality control measures by routinely inspecting plants for any signs of damage or disease before shipment or sale.
  • Assisted with inventory management for efficient tracking of seeds, fertilizers, and other greenhouse supplies.
  • Promoted a positive and collaborative team atmosphere by assisting colleagues with tasks as needed, sharing knowledge, and fostering open communication.
  • Enhanced plant growth by implementing proper watering techniques and maintaining optimal greenhouse conditions.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Unloaded plants and nursery items from delivery trucks.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.
  • Communicated with coworkers and management to report challenges.
  • Assisted customers with finding requested plants and flowers.

Skills

  • Networking and partnerships
  • Pricing strategy
  • Business Operations
  • Customer service background
  • Marketing experience
  • Store maintenance
  • Staff hiring and training
  • Social Media Marketing
  • Community Engagement
  • Supplier negotiation
  • Gift Wrapping
  • Up-selling strategies
  • Customer Relations
  • Staff hiring
  • Coaching and Mentoring
  • Customer Service
  • Relationship Building
  • Staff Management

Timeline

Flower Shop Owner

Blossoms Florist
08.2013 - 07.2023

Greenhouse Specialist

Burts Greenhouses
05.2008 - 10.2008

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Starr Therrien