Starr Chan
Van Nuys
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Sephora
04.2023 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Senior Assistant Manager
Fye
12.2022 - Current
- Increased team productivity by implementing streamlined processes and procedures.
- Enhanced customer satisfaction through timely issue resolution and proactive communication.
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Spearheaded the adoption of new technologies to improve overall operations and efficiency.
Sales Associate
FYE
09.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
CAP 2 Associate
Walmart
10.2019 - 07.2020
- Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
- Ensured timely completion of tasks by effectively prioritizing workload and collaborating with team members.
Courtesy Clerk
Albertsons
03.2017 - 06.2017
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
High School Diploma -
Dobson High School
Mesa, AZ05.2020
Skills
- Service Consultations
- Product Demonstrations
- Cosmetics and Facial Care Services
- Customer Engagement
- Sales Closing
- Customer Service
- Products Knowledge
Timeline
Beauty Advisor
Sephora
04.2023 - Current
Senior Assistant Manager
Fye
12.2022 - Current
Sales Associate
FYE
09.2022 - Current
CAP 2 Associate
Walmart
10.2019 - 07.2020
Courtesy Clerk
Albertsons
03.2017 - 06.2017
High School Diploma -
Dobson High School
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