Starlene Talley
Suisun
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Food Court Manager
Costco Wholesale
10.2020 - Current
- Fostered a strong sense of community among food court employees by organizing the departments grand reopening and recognizing outstanding performance of newly hired employees.
- Streamlined operations for increased efficiency by regularly monitoring staff performance and providing constructive feedback.
- Enhanced overall customer experience by addressing complaints in a timely manner, providing personalized solutions to resolve issues and ensure repeat patronage.
- Maintained compliance with health and safety regulations through regular inspections and employee training sessions on safe food handling practices.
- Ensured proper maintenance of food court facilities through proactive issue identification and timely repairs or upgrades as necessary.
- Enhanced customer satisfaction by implementing efficient food court management strategies and maintaining high member service standards.
- Managed inventory levels effectively to minimize waste while maintaining adequate stock levels for uninterrupted service delivery.
Event Manger
Club Demonstration Services
08.2011 - Current
- Oversee quality demonstrations of variety of products for Costco, Vendors and Members
- Ensure proper purchasing/return of product, billing and auditing of day to day purchases
- Responsible for interviewing/hiring, training employees for various events and ensure all employees understand all policy and procedures
- Conduct in-house interviews for applicants inquiring for supervisory positions and promotions
- Perform extensive onboarding and quality training of all new hires, supervisors and managers, as well as oversee transitions into new locations
- Routinely perform employee reviews to include constructive criticism, coaching, performance goals, performance documentation, progressive disciplinary action and terminations
- Ensure all employees payroll is accurate and submitted daily
- Responsible for maintaining all warehouse/office supplies, replenishing as needed
- Fulfill all contractual obligations, including billing, HR, payroll, communication, schedule creation for all employees, budget warehouse supplies, proactively forecast all events; ensuring quality placement and executed as scheduled
- Served as primary contact for all incoming event communication to the warehouse location, attend all meetings and conferences/conference calls
- Organized and host all in house semi-annual/annual meetings
- Conduct frequent reports pertaining to all warehouse productions in an efficient and timely manner
- Travel and assist struggling warehouses within the district to ensure quality training, event execution and completion of all daily tasks
- Work closely with Costco managers; creating a professional relationship to ensure events are executed in a proficient manner
- Assist the warehouse with performing in house events to reduce bottom line of destroy merchandise
Cashier/Inventory Clerk
Linens N Things
08.2007 - 09.2008
- Cashier, stocker and customer service
- Ad set/price structure adjustments for inventory and floor merchandise
- Completed semi-annual and annual inventory counts on all merchandise
- Assisted in the liquidation process of the business
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Returned non-purchased products to shelves and performed general merchandising functions
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
Data Entry/DMV Clerk
Nationwide Auction Systems
11.2000 - 11.2002
- Documented all incoming/outgoing data of inventory on a daily basis
- Responsible for all incoming donation vehicles, ensuring all paperwork is completed and submitted in a timely manner
- Prepared and processed DMV paperwork for pre and post auction sales
- Assisted in creating the bi-weekly auction catalog production and advertising
- Assisted in the preparation and display of non vehicle auction items in the warehouse
- Assisted as a cashier in post auction transactions
Education
High School Diploma -
Benicia High School
Benicia06-1999
Skills
- Scheduling and staffing
- Inventory shopping and purchasing
- Sanitation standards
- Food safety compliance
- Performance evaluations
Timeline
Food Court Manager
Costco Wholesale
10.2020 - Current
Event Manger
Club Demonstration Services
08.2011 - Current
Cashier/Inventory Clerk
Linens N Things
08.2007 - 09.2008
Data Entry/DMV Clerk
Nationwide Auction Systems
11.2000 - 11.2002
High School Diploma -
Benicia High School
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