Star Mendoza
Castroville,CA
Summary
Outgoing and friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Express Employment
06.2024 - 09.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Starbucks Barista
Target
11.2021 - 08.2024
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Barista
Porter Market
09.2022 - 06.2023
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
Education
Environmental Studies and Biology -
University of California, Santa Cruz
Santa Cruz, CA06-2026
Diploma -
Los Osos High School
Rancho Cucamonga, CA05.2021
Skills
- Fast learner
- Customer service experience
- Training experience
- Strong organizational skills
- Flexible schedule
- Team collaboration
- Barista skills
- POS systems expert
- Friendly and outgoing
Timeline
Customer Service Representative
Express Employment
06.2024 - 09.2024
Barista
Porter Market
09.2022 - 06.2023
Starbucks Barista
Target
11.2021 - 08.2024
Environmental Studies and Biology -
University of California, Santa Cruz
Diploma -
Los Osos High School
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