Staphanie Leah
Maple Ridge,BC
Summary
Dynamic and results-driven Human Resources Director with a proven track record of leading high-impact HR initiatives and driving organizational success. Expertise in overseeing comprehensive HR operations, including completing a large-scale Pay Equity Audit and job evaluation project, managing HR budgets exceeding $250,000, and leading teams to deliver exceptional HR services. Adept at partnering with senior leadership to align HR strategies with business objectives, fostering employee engagement, and implementing change management initiatives that achieve measurable outcomes. Skilled in developing HR policies, chairing the HR Compensation Committee (HRCC) with board members, and managing volunteer programs with over 300 participants. Committed to creating equitable and effective workplace environments through strategic planning and innovative HR solutions.
Overview
10
10
years of professional experience
Work History
Director, People and Culture
Ronald McDonald House Charities Toronto
01.2023 - 12.2024
- Completed a comprehensive Pay Equity Audit and job evaluation project, ensuring compliance and equitable compensation practices across the organization.
- Led and developed the HR team, providing coaching, mentorship, and management to deliver high-quality, consistent HR services aligned with organizational strategies.
- Managed a volunteer program with over 300 volunteers, ensuring effective engagement, retention, and alignment with organizational objectives.
- Managed the HR budget of over $250,000, aligning expenditures with operational needs and organizational priorities.
- Chaired the HR Compensation Committee (HRCC), collaborating with board members to guide strategic decisions on HR practices and compensation.
- Partnered with senior leaders as a trusted advisor to align HR practices with business objectives, ensuring strategic integration and operational effectiveness.
- Implemented HR programs and initiatives through effective change management and communication strategies, achieving strong adoption and measurable business impact.
- Provided leadership coaching and advisory support on complex issues, including performance management, team dynamics, and organizational development, to enhance leadership effectiveness.
- Facilitated conflict resolution and managed employee relations, ensuring fair outcomes and fostering a positive workplace environment aligned with organizational values.
- Developed and executed an annual HR operational plan that addressed talent needs and supported the organization's strategic business plan.
- Designed and implemented employee engagement and retention strategies, collaborating with leaders to drive cultural initiatives and enhance workforce satisfaction.
- Developed and operationalized HR policies and procedures, ensuring alignment with legislative standards, organizational values, and business needs.
Human Resources Manager
Sick Kids Foundation
01.2022 - 02.2023
- Recruited key executive positions through strategic role marketing, assessment development, and comprehensive onboarding processes.
- Managed Total Rewards programs , including compensation benchmarking and talent retention strategies to support organizational growth and employee satisfaction.
- Chaired the Joint Occupational Health and Safety and Wellness Committee , leading return-to-office plans and promoting employee well-being and safety.
- Supervised and coached an HR team , overseeing recruitment, payroll, succession planning, and employee relations support.
- Worked on the RFP for a new HRIS system , collaborating with vendors for demos and evaluating systems to meet the organization's HR and technological needs.
- Led HR reporting efforts , compiling and analyzing key HR data to provide actionable insights and support strategic decision-making.
Human Resources Manager
Salvation Army
01.2019 - 01.2022
- Directed recruitment, retention, and payroll processes across diverse business units with unionized staff
- Led HRIS Applicant Tracking System implementation, streamlining talent acquisition processes
- Launched innovative HR programs, including a Diversity Council and employee recognition initiatives
Human Resources Generalist
Spectrum Health Care
01.2017 - 01.2018
- Provided full-spectrum HR support to over 450 employees, including recruitment, training, and health and safety
- Managed WSIB claims, workplace accommodations, and modified duties for compliance with regulations
Manager, Human Resources
CANES Community Care
01.2015 - 01.2017
- Designed and executed HR strategies to support workforce planning, compensation, and employee relations
- Conducted collective bargaining negotiations and resolved union grievances
Human Resources Business Partner
Maven Care
01.2019 - 12.2019
- Aligned HR strategies with business goals, driving performance and organizational development across teams.
- Advised leaders on performance management, employee relations, and organizational effectiveness.
- Led talent management initiatives, recruitment strategies, and employee development programs.
- Supported the management of over 1000 PSWs, assisting with recruitment, onboarding, and employee relations.
- Managed employee engagement initiatives and implemented feedback-driven action plans.
- Supported change management efforts during organizational growth and restructuring.
- Oversaw compensation and benefits strategies, ensuring alignment with market trends.
- Ensured HR policies compliance and worked on HR technology implementation.
- Led reporting and analytics, collaborating with the development team for data-driven insights.
Education
Certificate - Human Resources Management
Toronto Metropolitan University
09-2025
Certificate - Project Management
Humber College
01.2013
Skills
- Pay Audits & Pay Equity
- HR Strategy Development & Execution
- Talent Acquisition & Retention
- Employee Engagement & Recognition
- Diversity, Equity, and Inclusion (DEI)
- Change Management & Organizational Development
- Total Rewards Program Management
- Labour Relations & Collective Bargaining
- Workplace Accommodation & Wellness
- HRIS Implementation (UKG, ADP, SilkRoad)
- Health & Safety Compliance
- Expertise in Conflict Resolution and Time Management
- Advanced MS Office Suite Proficiency
Websites
Languages
English
Full Professional
Timeline
Director, People and Culture
Ronald McDonald House Charities Toronto
01.2023 - 12.2024
Human Resources Manager
Sick Kids Foundation
01.2022 - 02.2023
Human Resources Business Partner
Maven Care
01.2019 - 12.2019
Human Resources Manager
Salvation Army
01.2019 - 01.2022
Human Resources Generalist
Spectrum Health Care
01.2017 - 01.2018
Manager, Human Resources
CANES Community Care
01.2015 - 01.2017
Certificate - Project Management
Humber College
Certificate - Human Resources Management
Toronto Metropolitan University
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