Dedicated and versatile professional seeking a challenging position in a dynamic organization, leveraging skills and experience to contribute to team success.
Overview
11
11
years of professional experience
Work History
Software Engineer
Flybits
Toronto, Ontario
08.2020 - 12.2023
Collaborated with customers and stakeholders to gather and analyze requirements, ensuring satisfaction.
Successfully led a cross-functional team of developers, designers, and testers in delivering complex software projects. Provided guidance on coding best practices, design patterns, and problem-solving techniques to junior engineers.
Managed full SDLC for multiple projects simultaneously, ensuring on-time and within budget completion.
Successfully delivered projects ahead of schedule through efficient time management practices and optimized development processes. Effectively prioritized tasks to meet tight deadlines and exceed client expectations.
Collaborated with clients and internal teams to resolve critical production issues, minimizing disruption and ensuring swift recovery
Maintained high customer satisfaction rates through prompt post-deployment support, effectively resolving concerns and issues. Developed strong client relationships by consistently providing reliable solutions.
Implemented rigorous testing and quality assurance processes to ensure high-quality software delivery. Managed the deployment process and obtained final client sign-off for smooth project closure.
Created detailed project documentation such as user manuals, system architecture diagrams, and progress reports.
Software Engineer
Veriday
Mississauga, Ontario
05.2017 - 08.2020
Collaborated with customers and stakeholders to gather and analyze requirements, ensuring satisfaction.
Successfully led a cross-functional team of developers, designers, and testers in delivering complex software projects. Provided guidance on coding best practices, design patterns, and problem-solving techniques to junior engineers.
Managed full SDLC for multiple projects simultaneously, ensuring on-time and within budget completion.
Successfully delivered projects ahead of schedule through efficient time management practices and optimized development processes. Effectively prioritized tasks to meet tight deadlines and exceed client expectations.
Collaborated with clients and internal teams to resolve critical production issues, minimizing disruption and ensuring swift recovery
Maintained high customer satisfaction rates through prompt post-deployment support, effectively resolving concerns and issues. Developed strong client relationships by consistently providing reliable solutions.
Implemented rigorous testing and quality assurance processes to ensure high-quality software delivery. Managed the deployment process and obtained final client sign-off for a smooth project closure.
Created detailed project documentation such as user manuals, system architecture diagrams, and progress reports.
Warehouse Supervisor
Amazon Fullfillment
Mississauga, Ontario
09.2016 - 05.2017
Led training, coaching, and performance evaluations to foster employee engagement and optimize productivity.
Optimized warehouse processes to enhance order fulfillment speed and accuracy, resulting in increased operational efficiency. Reduced pick/pack times and improved throughput by implementing best practices.
Ensured accuracy of stock data and minimized discrepancies by conducting regular cycle counts and audits as part of effective inventory control. Promptly addressed any issues through close collaboration with the inventory management team.
Enforced safety protocols and ensured compliance with OSHA regulations and Amazon safety standards. Conducted regular safety audits and training sessions, leading to a decrease in workplace incidents.
Supervised the accurate and timely fulfillment of orders, ensuring customer satisfaction. Addressed customer escalations and resolved complaints promptly to maintain a high standard of service.
Test Engineer
Unipower
Cochin, Kerala
06.2013 - 01.2016
Test and analyze resin-cast and oil-cooled distribution transformers by using standard test equipment and diagnosing errors.
Test and analyze the control panels for Industrial Distribution Transformers.
Compare the test report values with the guarantee technical particulars to ensure the efficiency of the electrical power equipment.
Supervise the coil winding, core stacking, assembly, and resin casting, and tanking of Distribution Transformers.
Prepare test certificates according to the collected experimental data.
Perform voltage ratio test, double voltage, double frequency, high voltage, temperature rise testing for resin cast and oil cooled distribution transformer with various capacities.
Conduct in-plant inspection with the clients before the delivery of the electrical power equipment.
Conduct inspection before the delivery of the equipment as per the inspection checklist and standards.
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit