Summary
Overview
Work History
Education
Skills
Timeline
Generic

STANLY SAM

Calgary,AB

Summary

Results-driven and highly motivated professional with a proven track record in sales. Seeking a challenging role as a Territory Manager to leverage my expertise in building strong client relationships, developing strategic sales plans, and driving revenue growth. Excited to join a dynamic team and utilize my exceptional communication and leadership skills to expand market reach and exceed sales targets for Rogers.

Overview

7
7
years of professional experience

Work History

National Business Sales Advisor

Shaw Business
09.2022 - 07.2023
  • Increased sales by offering advice on purchases and promoting additional products, and utilized customer insights to develop innovative sales strategies to increase sales.
  • Listened to customer details and offered matching solutions to meet a wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs, and collaborated with cross-functional teams to identify and address customer needs.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Generated new leads through networking and attending industry events.
  • I negotiated contracts with clients and developed relationships with key personnel.

Customer Service and Sales Specialist

Bell Canada
01.2019 - 08.2022
  • Conduct needs assessment and present customized wireless and cutting edge-solutions to clients and potential customers.
  • Meet and exceed sales and operations deliverables and targets, exemplifying corporate standards and respecting policies and procedures.
  • Client follow-up and marketing, attend to customer requests and inquires
  • Demonstrated adeptness in brands and products functionalities and promotions under the advances and trends in information and communication technology and provided relevant marketing insights to management.
  • Supported in logistics and supply chain management, including inventory control, receiving, and shipping items.
  • Produce relevant reports, including daily sales closing reports, and provide administrative assistance as required.
  • Mentor and train new hires.

Customer Service and Sales

WOW Mobile Boutique
04.2016 - 11.2018
  • Improved associate performance with timely coaching and feedback on activities
  • Managed customer service, stockroom management, and standard execution across 6 associates
  • Maximized sales with well-developed and motivated associates
  • Promoted and supported environment focused on delivering great in-store customer experiences.
  • Used POS systems to process sales transactions, confirm pricing, and manage inventory.
  • Maintained clean, orderly sales floor areas, Including verifying pricing, promotional signage, and product availability.
  • Answered customer questions regarding product availability, pricing, promotional offers, and store policies.
  • Increased sales through customer needs assessment, catered product recommendations, and upselling techniques
  • Supported management with daily retail operations, including banking and reporting procedures and opening and closing duties.
  • Handled customer complaints with tactful communication and effective conflict resolution.

Education

Bachelor of Science - Environmental Science

University of Manitoba
Winnipeg, MB

Skills

  • Customer relationship management; aptitude in marketing and in identifying and developing partnerships
  • Excellent interpersonal and communication skills broad understanding and respect to diverse cultures
  • Results oriented, with strong problem solving, planning and organizational skills
  • General administrative skills, conducting meetings, group facilitation and presentation skills
  • Experience in inventory control, shipping and receiving, identifying operational challenges and recommending appropriate solutions:
  • Goal Setting and Planning - Collaboratively set targets and developed action plans with the team to achieve objectives
  • Skillful with software and systems technology such as Microsoft Office suite, as well as internal customer relationship management (CRM) programs
  • Sales Strategy Development - Achieved and exceeded sales targets and KPIs through strategic planning
  • Relationship Building - Fostered strong collaboration with store representatives and management to meet quotas
  • Sales Training and Coaching - Enhanced market share by training retail associates on product knowledge and sales techniques
  • Market Analysis - Utilized sales reports and market data to identify trends and gain competitive intelligence
  • Product Representation - Ensured proper product display and representation in stores

Timeline

National Business Sales Advisor

Shaw Business
09.2022 - 07.2023

Customer Service and Sales Specialist

Bell Canada
01.2019 - 08.2022

Customer Service and Sales

WOW Mobile Boutique
04.2016 - 11.2018

Bachelor of Science - Environmental Science

University of Manitoba

Similar Profiles

CREATE PROFILE
STANLY SAM