Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stanley Wilson

Caledon,ON

Summary

District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

32
32
years of professional experience

Work History

District Manager

Tim Horton's (Hogarth Group)
11.2013 - 03.2023
  • Operated 11 Tim Horton's, with a strong balance of People, Operations and Profitability
  • Hired and trained various levels for the operation of the restaurants (Team Members progressing to General Managers)
  • Identified, Promoted and Trained Key Team Members to Various Positions in the Company (including the owner's son)
  • Had the lowest turn over in the company (both as a general manager and as a district)
  • Always maintained audit scores performed by an outside company (Stertiech) above the corporate and company averages (Always Fresh, Food Safety and Coffee Standards)
  • Drive Thru Speed of Service results always exceeding the corporate and company averages.
  • Guest Satisfaction Scores maintained, and actions implemented for lower scoring stores based on guest feedback
  • Worked with and implemented various delivery services to offset the pandemic impact
  • Thorough understanding of how to create budgets for monthly PNL's
  • Thorough understanding of all key controls on the PNL from food, labour, paper and all other line accounts.
  • Consistently exceeded budgeted financial expectations, with a focus on Top Line Sales, Transaction Growth and Team Moral/Development
  • Promoted to a District Manger in 9 months (Fastest ever in the company)
  • Received Manager of the Year Award
  • Won District Manger of the year in my 1st year as a District Manager as well

Neighbors Petro Canada Franchisee

Petro Canada
01.2006 - 02.2013
  • Owned and Operated the most successful Neighbours Petro-Canada in the Network (18 total Test Locations)
  • Monthly Sales of $1.3 to $1.8 million dollars
  • 7 straight years of growth in all key categories (Fuel, Car Wash, Convenience sales, and Neighbours Food offering, including the Drive Thru)
  • My location was the only one that was profitable in all 4 categories including the Neighbours Food offering
  • Featured in various "Convenience Store" Magazines
  • Actively involved with various organizations in Milton to support non profit based groups like the Optimus Club Fishing day, various youth sports programs and the Women's Shelters
  • Hired and maintained an employee Base of 40 Team Members and 1 Assistant Manager
  • Developed my Assistant Manger to become a Franchisee
  • Was actively involved with various Teams to implement and design new products, offers, initiatives and systems on the QSR side of the business (as the landscape was constantly changing due to this being a "Test" for the Petro Canada Brand)
  • Trained and developed new Franchisees and newly hired corporate staff
  • Plan and develop daily, weekly, monthly, quarterly and yearly initiatives for People, Operations and Profitability.
  • Developed and maintained People systems from hiring, training and development. (on the Neighbours Food Offering)
  • Helped to develop and maintain DT and Store Front Service Standards (on the Neighbours Food Offering)
  • Helped to develop and maintain various Operational standards (on the Neighbours Food Offering)
  • Weekly inventories with actions implemented for high variances or losses
  • Weekly schedules made with a balance and focus on Guest Satisfaction, Morale and profitability (I utilized a Bar Line Schedule with productivity rates to do this)
  • Retail and Convenience store offering and understanding
  • Maintained Fuel levels and pricing
  • Had the 3rd ever Glide Car Wash in the company with a new program roll out of monthly passes
  • Build Sales and Budget Forecasting with zero history to start as this was the first time Petro-Canada was offering this type of service
  • Maintain positive Cash Flow at all times
  • Worked closely with my book keeper and accountant to be proactive with potential cash flow issues

Operations Consultant

McDonald's
01.1991 - 12.2005
  • Started as a Part Time Team member at Derry Road McDonald's
  • Was Cross trained on all stations, became a crew trainer then a Swing Manager
  • Was promoted to an Assistant Manager and helped to open a brand new location on Mountnash
  • Was transferred to Carrier Drive then MillCreek
  • Was Promoted to a 1st Assistant Manager at MillCreek then promoted to a Store Manager
  • Opened the 1st ever Retro McDonald's (Millcreek)
  • Won back to back Store Manger of the year awards
  • Promoted to an Operations Consultant where I over saw any where from 7-9 locations depending on the market I had
  • I have worked all over the GTA running various districts successfully
  • I have helped to promote various team members to various positions from crew trainers all the way up to store managers
  • I helped to train and roll out various key initiatives like Pizza's and the Deli meat sandwich's.
  • I had to maintain high levels of QSC through the use of various McDonald's systems and standards and teach my team to do the same
  • Thorough understanding of both the Drive Thru and store front service and what to do to improve on those key systems
  • Understanding of all operating zones (exterior, dining room, front of house, back of house) and how to positively impact them
  • Complete and follow up on weekly food inventories, schedules and any internal audits that needed to be completed to asses and control key systems
  • Understand how to read and react to various bottle necks quickly with a "can do" and positive attitude
  • Made yearly budgets for my district and then ensured we hit and exceeded expectations

Education

High School Diploma -

Ascension of Our Lord Secondary School
Mississauga, ON
1994

Skills

  • Interpersonal Communications
  • Financial Oversight
  • Staff Development
  • Productivity Improvements

Timeline

District Manager

Tim Horton's (Hogarth Group)
11.2013 - 03.2023

Neighbors Petro Canada Franchisee

Petro Canada
01.2006 - 02.2013

Operations Consultant

McDonald's
01.1991 - 12.2005

High School Diploma -

Ascension of Our Lord Secondary School

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Stanley Wilson