Stanley Smith

Overview

• Manage a team of 19 unionized staff including 13 Full-time and 6 casual.
• Organization Chief (Org Chief) responsible for supervision of staff, Payroll, time recording/ reporting, scheduling, vacation planning, interviewing and hiring new employees, coordinating training and education compliance of all direct reports, attendance management and participating in investigations and progressive discipline within union limitations.
• Ensure accurate delivery of Environmental hygiene and food service in the 50 bed, multi unit, Dr Alfred Barnett building on Campus at Selkirk Mental Health Centre (SMHC).
• Monitor team performance and provide constructive feedback to increase productivity and maintain quality standards.
• I was a member of the Lean team that implemented the updated cleaning standards at SMHC. This was an extensive process that involved site tours of other facilities and a complete overhaul of cleaning procedures and equipment. We introduce the new cleaning practice into our new employee Orientation (NEO).
• Coordinate cleaning service and maintenance in the Barnett And Administration Buildings.
• Coordination of all building repairs and services with Asset Management Division (AMD)
• Perform routine Quality Assurance Testing (QAT) to ensure staff are striving to meet or exceed a compliance score of 80% or higher.
• Supervise team members to confirm compliance with set procedures and quality requirements.
• Manage linen services including ordering and adjusting standing order counts. maintaining open communication and regular site visits with WRHA linen representatives.
• Coordinate as-needed and yearly deep cleaning service for 2 off campus, community houses.
• Ensure accurate delivery of dietary service for up to 50 Clients in the Barnett Building. this includes providing 3 meals daily, 3 coffee services between meals with dietician ordered nourishment as required.
• Held regular team meetings to inform team members of project updates new business and areas that require improvement or change.
• Providing input and research into capitol projects and assisting with follow through during the duration of the project.
• Planning purchases, inventory and staffing within budget.
• Mentored staff members, helping them develop their leadership potential and advance in their careers.
• Providing vacation coverage for 4 Team Leaders in Materials Management, Tyndall and Dr David Young buildings.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Former member of Workplace Safety and Health Committee

SAP Experience:

Ordering

• Order and sustain 2 satellite warehouse locations including inventorying and replenishing cleaning supplies in the Administration and Barnett buildings.
• Maintain an inventory of food supplies for kitchen and provide par stock for after hours needs on each area.
• Create and submit requests for purchase orders (PO) to obtain non-stock equipment and supplies.
• Create framework PO's for contracted services including equipment maintenance and waste management.
• Generate order history report, PO history.
• Generate inventory reports and warehouse stock in Storage Locations (Sloc).
• Working with Materials Management to have non stock items on contract extended to our warehouse for simplified ordering.
• Maintaining a strong working relationship with Shared Health purchasing agents to ensure procurement of ordered items or required services.

SAP HR/Payroll

• Generate seniority reports, quota overviews of banked time and Attendance management reports.
• access staff information and settle pay discrepancies that cannot be settled in Workforce ESP.

Budget

• limited experience drilling down into specifics of monthly budget reports generated and provided by Financial services.

Employee Self Service Experience (ESP)

• Generate daily attendance flow sheets for recording time and shift premiums (if applicable). *flow sheets are sent to time keeper daily to be entered in SAP*
• Approve Time requests for Appointments, Vacation etc. that have been submitted electronically.
• Review and correct employee time cards to ensure employee pay and time banks are accurate.

*Duty sheets are submitted to Support Service Clerk in advance of posting so rotations and shifts are entered in ESP, this allows shift premiums and working times to pre-populate in the daily flow sheets.*

I can expand each of these topics if need be, there are also some aspects of my position that are hard to categorize. I am often the contact person for many departments when they are unsure who to ask about a repair or building concern.

General

• Cleaned and sanitized in all patient care areas of SMHC
• Cleaned washrooms, tub rooms, day and dining rooms, hallways and bedrooms and all other shared spaces.
• Have extensive experience operating various cleaning equipment from hand held items like broom, mop and rags to all types of power equipment such as polishers burnishers and both walk behind and ride on floor scrubbers.
• I have the most experience of any staff on the ride on scrubber that was used in the Tyndall building.
• Responsible for routine equipment maintenance to ensure trouble free, safe operation.
• Porter experience including delivering mail, parcels, medications, money and supplies.
• Dietary experience including portion control, modified diets/textures and serving food to both clients and staff. Previously had safe food handlers course in 2018
• Dish room experience including operation and cleaning of all types of dish machines.
• Materials Management experience including picking orders, deliveries, receiving orders from vendors, rotating warehouse stock, daily balancing of inventory, year end inventory and cleaning the warehouse and loading dock areas.

Special Projects/Teams

window crew

• from 2004-2016 I was the leader of the annual window crew in ETU and Tyndall buildings. I was tasked with leading a 5 person crew for 3 days per week until all windows were cleaned inside and out in the building. I was responsible for guiding workers to areas that were less invasive to programs and was often tasked with splitting the group into smaller pairs and sending them to different areas. I would work along side the team and also monitor the work being done. I was also responsible for window cleaning in the ABI transition house off campus. that was usually a smaller crew of 3-4 people and was completed in 1 day.

Floor sealing

• I worked along aside another staff member during the night to strip and reseal the waxed floors in the ETU building. This included completely stripping and refinishing the floors on an area after the clients would go to sleep. this is a very labour intensive job and requires application and timing skill.

Preparing the Tyndall Building

• I was the crew leader that was responsible for leading a crew of up to 8 people to prepare the Tyndall building for move in.
• all floors had to be burnished multiple times to bring up the finish. the water lines and plumbing fixture needed to be cycled and cleaned daily to ensure ll silt was flushed out.
• the project lasted 2 months and the building was well received and we had many compliments on how clean everything was when the move happened.

Retiring the ETU Building

• immediately after the Tyndall opened, I was sent back to clean out and close the ETU.
• I had a 5 person crew assigned to me to clear and prepare all remaining unused furniture for auction.
• following the auction we cleared and final cleaned all rooms and prepared the building to be turned back over to AMD
• The project took approx 4 months due to staffing and having to work around auction timelines.

Sourcing equipment

• Being the person that operated the ride on scrubber the most, I was asked by former Team Leader Janet Leskiw to assist with researching and purchasing a replacement for our ride on scrubber.
• I assisted with measurements and technical data before we were able to do a site tour with a rep and ultimately chose a machine that worked for the tyndall building.
• this experience has taught me how to research and procure equipment in my current position.