Stanley Robert Oquialda
Happy Valley-Goose Bay,NL
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Bartender/Barista/Server
Mamattuk Food Inc
Happy Valley-Goose Bay, NL
05.2025 - Current
- Mixed cocktails and beverages for Mamattuk Food Inc guests, enhancing guest satisfaction and creating a vibrant atmosphere.
- Prepared espresso drinks and brewed coffee for café guests, consistently receiving positive feedback on quality and taste.
- Greeted guests and provided detailed menu information at register, fostering a welcoming experience and addressing inquiries with confidence.
- Efficiently processed customer transactions using POS system, ensuring accurate billing and prompt service while maintaining a clean bar area and sanitizing glassware throughout service.
- Streamlined restocking process, reducing downtime and maintaining optimal supply levels for coffee and milk.
Bar Manager
Gnova Corporation
Micronesia, Yap
06.2023 - 04.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed Gnova Corporation bar operations and daily service flow.
- Scheduled staff and coordinated shifts for Gnova Corporation beverage service.
- Trained bartenders on cocktails, POS use, and guest service standards.
- Monitored inventory, ordered supplies, and organized beverage storage.
- Enforced alcohol compliance, safety rules, and responsible service practices.
- Resolved guest concerns and supported smooth front-of-house service.
- Handled cash drawers, reconciled receipts, and secured daily sales records.
Sales Executive/Bartender
Bistro Americano Corp. (TGIFRIDAYS PH)
Santa rosa, Laguna
03.2016 - 03.2023
- Managed client relationships and coordinated sales activities across accounts.
- Promoted products through suggestive selling and active customer engagement.
- Assisted customers on sales floor with product selection and purchase decisions.
- Answered customer questions and resolved concerns with professional service.
- Processed transactions using point-of-sale system and handled payment methods.
- Supported store team with opening, closing, and daily floor duties.
- Followed company policies for returns, exchanges, and loss prevention.
Education
Bachelor of Science - Hospitality Management
Batangas State University
Batangas, Batangas 06.2012 - 04.2016
Skills
- Sales support
- Problem solving
- Team training and development
- Outgoing personality
- Marketing and sales experience
- Highly reliable
- POS operation
- Inventory management
- Guest service
- Customer relations
Accomplishments
Record Breaking Award January , 2023
Most Valuable Player December, 2019
Employee of the month June, 2019
Top 2 Sales Representative January, 2019
Top 1 Sales Representative August, 2018
Bistro Idol June,2018 Sharp
shooter award July,2017
Gold pointer award April, 2017
Timeline
Bartender/Barista/Server
Mamattuk Food Inc
05.2025 - Current
Bar Manager
Gnova Corporation
06.2023 - 04.2024
Sales Executive/Bartender
Bistro Americano Corp. (TGIFRIDAYS PH)
03.2016 - 03.2023
Bachelor of Science - Hospitality Management
Batangas State University
06.2012 - 04.2016