Stanley Moussignac
Gatineau,Canada
Summary
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.
Overview
4
4
years of professional experience
Work History
Automotive Service Advisor
Mr.Lube Ottawa
Ottawa, ON
08.2024 - Current
- Performed hands-on technical tasks, including oil changes, transmission services, battery swaps, spark plugs service brake checks, tire rotations, and minor repairs, ensuring high-quality service and efficiency.
- Acted as the main point of contact for customers, providing expert advice on routine maintenance services, including oil changes, fluid checks, and tire rotations.
- Diagnosed vehicle issues and recommended appropriate services while explaining the benefits of preventive maintenance to enhance vehicle performance and longevity.
- Managed customer service inquiries, processed work orders, and communicated clearly with customers regarding service timelines, costs, and recommendations.
- Coordinated with the service team to ensure the timely completion of tasks, maintained accurate records of services performed, and tracked inventory levels for parts and fluids.
- Upsold additional services based on vehicle inspections, contributing to increased sales and customer satisfaction.
- Delivered consistent, high-level customer care, addressing concerns, answering questions, and ensuring a smooth service experience.
- Maintained a clean and safe work environment, adhering to all health and safety regulations and best practices in automotive service.
Retail Sales Associate
HYPEPOINT CANADA
Gatineau, QC
04.2022 - 06.2024
- Engaged customers through promotions, enhancing their shopping experience at HypePoint Canada.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer inquiries and resolved issues with professionalism and care.
- Collaborated with team members to maintain store cleanliness and presentation.
- Trained new associates on customer service standards and operational procedures.
- Operated point-of-sale systems for efficient transaction processing.
- Assisted customers with product selection and provided knowledgeable advice.
Go-Kart Track Attendant
Amigo karting
Gatineau, QC
05.2021 - 02.2022
- Ensured the safe operation of go-kart racing activities by monitoring and instructing customers on proper safety procedures, track rules, and kart operation.
- Provided exceptional customer service by welcoming guests, explaining track features, and assisting with go-kart rentals, ensuring a positive and memorable experience.
- Managed the operation of go-karts, including fueling, maintenance checks, and ensuring that vehicles were in optimal condition for safety and performance.
- Monitored track conditions to ensure smooth, safe racing experiences, addressing any issues such as obstacles, spills, or equipment malfunctions immediately.
- Assisted with setting up the track for races, including adjusting barriers, flags, and track signs to accommodate different race formats.
- Enforced safety guidelines and regulations, including ensuring that all participants wore proper safety gear (helmets, seat belts) and that age/height restrictions were adhered to.
- Conducted briefings for new drivers on track rules, kart handling, and safety expectations to ensure a fun and safe racing environment.
Education
High school -
Nicolas-Gatineau
Gatineau, QC06-2024
Cegep Gabriel-Roy
Gatineau, QCSkills
- Automotive Diagnostics
- Service advisor
- Oil Change
- Upselling
- Customer service
- Sales
- Cashiering
- Retail Sales
- Preventive maintenance
- Customer relationship management
- Technical problem solving
- Clear communication
- Team collaboration
- Conflict resolution
- Sales techniques
- Product knowledge
- Upselling services
Languages
- English, Advanced
- French, Advanced
Personal Information
Date of Birth: 04/04/2006
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Automotive Service Advisor
Mr.Lube Ottawa
08.2024 - Current
Retail Sales Associate
HYPEPOINT CANADA
04.2022 - 06.2024
Go-Kart Track Attendant
Amigo karting
05.2021 - 02.2022
High school -
Nicolas-Gatineau
Cegep Gabriel-Roy
Similar Profiles
Harish Harish null
Lower Bay Technician at Mr.LubeLower Bay Technician at Mr.Lube
Robin HariramRobin Hariram
Lube Technician at Mr.LubeLube Technician at Mr.Lube
CHIDERA KIZITO AGBURUMCHIDERA KIZITO AGBURUM
General Laborer at Mr.LubeGeneral Laborer at Mr.Lube
SARA JAROUDISARA JAROUDI
Conseillère Principale - Services Bancaire Courant at BMO Banque de MontréalConseillère Principale - Services Bancaire Courant at BMO Banque de Montréal
Tarek KhefifiTarek Khefifi
Finance Manager at ORR MotorsFinance Manager at ORR Motors